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Nhận xét về Sandals Grenada - ALL INCLUSIVE Couples Only

5 out of 5
Sandals Grenada - ALL INCLUSIVE Couples Only
Pink Gin Beach, P.O. Box 852, St. George's

Nhận xét

9,0

Tuyệt vời

Đánh giá 10 - Xuất sắc. 92/132 nhận xét" "
Đánh giá 8 - Tốt. 22/132 nhận xét" "
Đánh giá 6 - Được. 9/132 nhận xét" "
Đánh giá 4 - Kém. 5/132 nhận xét" "
Đánh giá 2 - Tồi. 4/132 nhận xét" "

9,4/10

Sạch sẽ

9,0/10

Nhân viên & dịch vụ

9,0/10

Tiện nghi, dịch vụ

9,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,0/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Angela

Lưu trú 6 đêm vào Tháng 4, 2024
Sara trả lời vào 26/04/2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - Xuất sắc

Orlando H

Đi cùng bạn đồng hành
I loved everything.
Lưu trú 6 đêm vào Tháng 4, 2024
HP trả lời vào 21/04/2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - Xuất sắc

Kenneth

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 3, 2024
HP trả lời vào 26/03/2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

2/10 - Tồi

SEAN

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
What an overrated hotel chain the Sandals hotels are. You see those tv commercials and thinking, wow what a nice hotel….but it’s absolutely NOT what you see in the commercials. We stayed for a week in both Sandals in St.Lucia and Grenada. It was terrible services on both resorts. You can feel the staff are fed up with the tourists.
Lưu trú 3 đêm vào Tháng 3, 2024
HP trả lời vào 13/03/2024
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards

8/10 - Tốt

Roland, Lorch

Lưu trú 4 đêm vào Tháng 2, 2024
HP trả lời vào 26/03/2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - Xuất sắc

Marco

Lưu trú 5 đêm vào Tháng 1, 2024
HP trả lời vào 20/03/2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - Xuất sắc

Mark

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
10 minutes from airport but very few planes and not bothersome at all. Nice lay out of property. Party pool, quiet pool, very nice beach. Always found a chair didn’t have to get up early to fight for one. Took the jeep excursion went to small waterfall and saw and held the Mona monkeys at the rainforest…fun day. Did not have any U.S. outlets next to mirror in room so need adapter. Never had a bad meal. The escargot and lava cake at the French restaurant were my favorites. Snapper at spices also very good
Lưu trú 9 đêm vào Tháng 1, 2024
HP trả lời vào 17/01/2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - Xuất sắc

Hadiyah

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This Sandals exceeded our expectations for our honeymoon! Each staff was helpful whenever we needed assistance. The food was delicious, the entertainment kept us moving, the two pools allowed for which mood you wanted to be in. We enjoyed every moment of our stay!!
HP trả lời vào 07/02/2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - Xuất sắc

Walter

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Ariel is the best, she handled a situation that wa su expected and she was extremely professional
Lưu trú 5 đêm vào Tháng 12, 2023
HP trả lời vào 11/12/2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.

10/10 - Xuất sắc

Jaquenette

Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
HP trả lời vào 13/02/2024
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - Xuất sắc

Lisa Marie

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Visited Grenada for my honeymoon and it was spectacular. The resort was clean, our room was cleaned twice a day. The food was awesome and had plenty of places to eat. It's literally 3 minutes from the airport. The staff were friendly and welcoming. We tried to extend our stay but were unable to through Expedia. We absolutely loved it and can't wait to go back.
Lưu trú 5 đêm vào Tháng 10, 2023
HP trả lời vào 26/10/2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - Xuất sắc

Burak

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was such a great experience. Sandals is clean and a beautiful resort. I would recommend!!
Lưu trú 7 đêm vào Tháng 9, 2023
HP trả lời vào 16/10/2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - Xuất sắc

Brittany

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This was the first Sandals resort my husband and I have ever stayed at. We were looking for a small, relaxed atmosphere to spend a few days for our anniversary, and Sandals Grenada delivered. Stunning property and welcoming, courteous staff. Room was beautiful and clean (with daily housekeeping which is a treat post-pandemic). All room categories are very close to central areas. We didn’t have a bad meal and we tried almost all the restaurants with the exception of the Italian and Hibachi restaurants (for dinner). Spices and Le Jardinier were our favorites! Le Jardinier also has an amazing breakfast. We only needed reservations for Butch’s and got 7pm on night 3 with no issues. We did the beach dinner and while lovely, mosquitoes swarmed the table and we had to leave early from the biting and them crawling all over our food and drink. Did not find mosquitoes an issue except this incident. We traveled in the off-season (July) and even then all the beach chairs with umbrellas were reserved by butlers by sunrise. We headed down fairly early (8:30) and the beach was empty, so we had our choice of chairs otherwise. Something to keep in mind when choosing your room level. We did not find this as obvious by the main pools. Even with that minor inconvenience we did not feel the need to have a butler, although it’s a very nice service. The drinks were ok. We also found the coffee overly weak at the breakfast buffets and opted to pick up espresso from the French cafe instead.
Lưu trú 4 đêm vào Tháng 7, 2023
Sara trả lời vào 22/07/2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - Xuất sắc

Steven

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We had a terrific experience at this resort. There was great food quiet if you wanted and fun and entertaining areas also.
Lưu trú 7 đêm vào Tháng 7, 2023
HP trả lời vào 17/07/2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Fantastic first sandals stay.
First stay in Sandals and it is fantastic. Food, staff, location, ambience, cocktails were all top drawer. Make sure you go to Butchs and the sushi restaurants. This resort has small village feel and each one has a different atmosphere which is great. The staff are amazing its hard to only name a few. Beach and water is amazing and snorkelling on the reef is a delight. Would highly rexcomend. One recommendation is to give out glass or metal bottles/cups for water and have cold refill stations to reduce the number of plastic bottles.
Lưu trú 6 đêm vào Tháng 4, 2023
HP trả lời vào 10/04/2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - Xuất sắc

Courtney L.

Lưu trú 5 đêm vào Tháng 3, 2023
HP trả lời vào 27/04/2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.

10/10 - Xuất sắc

Encore

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
An amazing experience. We enjoyed every bit of our stay the weather, the restaurans, the views, the night-time ambiance, and nightly entertainment. Hospitality was stupendous! Everyone that represented Sandals at this resort did an amazing job. Friendly, helpful, very courteous, and accomadating. Highly recommend this resort. We will be returning. I just wish the pink Gin room was so expensive, and the room is no bigger than an average hotel room but we had an ocean view which made up for it.
Lưu trú 3 đêm vào Tháng 3, 2023
HP trả lời vào 17/03/2023
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 - Tốt

ALFRED

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Sandals Grenada was our first Sandals , we island hop every year but this year we decided to try Sandals. We were very impressed. It truly is a 5 star resort. Only issues we had was, no one encouraged the guests to join the activities. At other resorts, they had an activity person who would get guest together to enjoy the facility. Another thing I was very disappointed was Snorkeling masks were unavailable to guests(yes , they did offer snorkeling but only at their times. One could not just snorkel in the water in front of the resort. other than that very nice resort.
Lưu trú 3 đêm vào Tháng 2, 2023
HP trả lời vào 06/03/2023
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive in creating the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

10/10 - Xuất sắc

Lina

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Best Sandals of all!
HP trả lời vào 16/01/2023
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - Xuất sắc

Stephen

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Sandals Grenada is a very well run beautiful resort. The staff is very accommodating and friendly, the food was better than expected for an all inclusive with numerous choices and well prepared and the grounds are well maintained. The dive staff is terrific as were the watersports staff and entertainment staff. The resort is located 5 minutes from the airport yet you never hear it. There is a great beach which is very mellow and relaxing or you can go to the far side of the resort to party at the swim up bar and hear music. I rarely go to all inclusives as I have found them to be crowded and not well maintained but this resort breaks all the stigmas of an all inclusive. I highly recommend Sandals Grenada.
HP trả lời vào 10/01/2023
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

4/10 - Kém

Victoria, Brooklyn

Đi cùng bạn đồng hành
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The room wasn’t prepared & if that’s how it always looks then it needs major upgrades because there’s countless stains. It seems as if the lower rate rooms area is neglected. The fountains on the lover’s lagoon side is filthy, the water it literally brown like waste but luckily there’s no smell (yet). Asking for my meat to be cooked medium well but kept getting it super well done at every restaurant, the gentlemen at a table beside us sent his steak back twice he kept smelling it after tasting it he spit it out. It took 2 days for them to restock our mini bar after asking the front desk twice. At the bar in the entertainment area I seen a server walking back & forth with a tray of drinks which caught my eye. I went over to ask her what they were & if I can have one when another bartender overtook her to take my drink order. Being as I didn’t know what I the drink was called I simply said “I seen she had a few drinks on her tray one was blue I was trying to ask her what it was I’ll wait until she’s free” the lady proceeded to just make a blue concoction then handed to me, before I could clear the bar she said to her coworker “she just come ask for a blue drink but don’t know the name” I didn’t catch the rest but it was very distasteful & disrespectful. A lot of the female staff were extremely gossipy and rude to the other guests as well. My boyfriend & I observed nothing but unprofessionalism our entire stay. They need a change in staff ASAP.
DS trả lời vào 30/12/2022
Our deepest and most sincere apologies for your experience during your stay. We at Sandals, strive in creating the best experience for our guests and find this unacceptable. Please know we will work hard to fix the issues presented to you during your stay. Kind regards

8/10 - Tốt

Philip

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 6 đêm vào Tháng 11, 2022

10/10 - Xuất sắc

Daian

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I was familiar with the Sandals brand and was glad to be able to stay in the Grenada resort. The prices are not cheap but you get what you pay for! All the staff were polite, helpful and friendly. What I really enjoyed was the quality of the food at the restaurants. All my previous all inclusive experiences had buffets so it was great to be able to have à la carte dining and 10 restaurants from which to choose. My favourite meal was at Butch's steakhouse (although booking was a requirement). The surf and turf with lobster tail and steak was delicious. However, there were plant based alternatives on all menus to cater for veggies. I was also glad to see a Caribbean restaurant and selections of Caribbean meals were available at many restaurants (since my first all inclusive experience in Jamaica in the late 1980s only had American food!) The rooms were spacious with fully stocked fridges and all the amenities you'd expect from a 5 star hotel. The ground were beautiful and well looked after with plenty of swimming pools. I'm now considering booking another Sandals holiday at the new resort opening soon in Dunn's River, Jamaica.
Hugo Perez trả lời vào 14/11/2022
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - Xuất sắc

Kenia

Đi cùng bạn đồng hành
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 6 đêm vào Tháng 9, 2022
Sara trả lời vào 27/09/2022
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.Best regards

8/10 - Tốt

hector

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Well I asked for beach front view and my room 1104 it wasn’t, it was rather pool view
Lưu trú 3 đêm vào Tháng 9, 2022
Hugo Perez trả lời vào 07/09/2022
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive in creating the best experience for our guests and are glad you have enjoyed your stay overall.Best regards

10/10 - Xuất sắc

Winsley

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful place, friendly, courteous,professional and hard working staff.
Lưu trú 4 đêm vào Tháng 8, 2022
Hugo Perez trả lời vào 06/09/2022
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.Best regards

4/10 - Kém

Zonelle

Lưu trú 3 đêm vào Tháng 8, 2022

10/10 - Xuất sắc

Daniel

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A perfect break from real life.
Lưu trú 6 đêm vào Tháng 8, 2022
Sara trả lời vào 26/08/2022
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon.Best regards

10/10 - Xuất sắc

Nileen, Las Vegas

Đi theo nhóm, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful resort and island to visit. The staff on property are very friendly and the property very well maintained. Food at all restaurants was also excellent. Great experience with the tours on the island. The people of Grenada are very friendly and one of the safest and most beautiful island I’ve seen in the Caribbean. Definitely will be back again to both the island and resort.
Lưu trú 8 đêm vào Tháng 7, 2022
Hugo Perez trả lời vào 09/08/2022
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - Xuất sắc

Lasiter

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Sandals gets 4 thumbs up!
This was hands down the nicest all inclusive resort we have ever stayed at. The grounds are amazing. The food was delicious (all of it). The drinks were good and made with brand name liquors. The staff was friendly. It was all great. I highly recommend Sandals.
Lưu trú 4 đêm vào Tháng 7, 2022
Hugo Perez trả lời vào 15/07/2022
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - Xuất sắc

Tiwanna

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Best experience staff friendly. Daily and evening entertainment. Food was good. Staff truly made my experience the best.
Lưu trú 5 đêm vào Tháng 6, 2022
Sara trả lời vào 22/06/2022
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - Xuất sắc

Corinne

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great!
Lưu trú 5 đêm vào Tháng 6, 2022
Hugo Perez trả lời vào 20/06/2022
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

10/10 - Xuất sắc

Ludwick

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great place people food and weather
Lưu trú 6 đêm vào Tháng 5, 2022
Hugo Perez trả lời vào 13/06/2022
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 - Tốt

Nicholas

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I think it needs more activities by both pools. I expected more dining options, just not enough restaurants.
Lưu trú 6 đêm vào Tháng 5, 2022
Hugo Perez trả lời vào 13/06/2022
Thank you for your feedback! Please know we will work hard to fix the issues presented to you. We strive in creating the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

10/10 - Xuất sắc

Joseph

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I am 40 and I have been staying away from sandals for years because I always thought it was for older people, I was dead wrong. This resort was lively, beautiful, and great service. I would highly recommend a room with a butler service but this resort was fantastic. The pool was awesome and I have been to many resorts over the past decade and this is one of only a few that kept me engaged and entertained.
Lưu trú 4 đêm vào Tháng 4, 2022
Hugo Perez trả lời vào 26/04/2022
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards

8/10 - Tốt

Kenny D.

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful property. Need better entertainment. Same shows every night. Need more things to do during the day at the pool. Foam party was fun. Should do more things like that. Later shows also. Always interferred with dinner. No gym?
Lưu trú 7 đêm vào Tháng 4, 2022
Hugo Perez trả lời vào 09/05/2022
Thank you for your feedback! Please know we will work hard to fix the issues presented to you. We strive in creating the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

10/10 - Xuất sắc

NOREEN, Malverne

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Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It’s great but they need to update their AC.
Lưu trú 4 đêm vào Tháng 4, 2022
Hugo Perez trả lời vào 18/04/2022
Thank you for your feedback! Please know we will work hard to fix the issues presented to you. We strive in creating the best experience for our guests and are glad you have enjoyed your stay overall. Best regards

6/10 - Được

Joelle, Boynton Beach

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Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
Atmosphere and location were phenomenal. Food was, for the most, very good. Drinks were extremely watered down, had to buy my own outside the resort. Staff was mainly rude with a few great people mixed in. Excursions were ridiculously overpriced, I suggest booking without the use of Sandals. Grounds were kept pretty much immaculate.
Lưu trú 7 đêm vào Tháng 11, 2021
Hugo Perez trả lời vào 02/12/2021
Thank you for your feedback! Please know we will work hard to fix the issues presented to you. We strive in creating the best experience for our guests and are glad you have enjoyed your stay overall. Kind regards

8/10 - Tốt

Laura

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
First Sandals experience
Romantic getaway in Grenada. Three of the ten restaurants were excellent. All the others were decent. Landscaping was beautiful and well maintained, however weed whacking and bug spraying took place very early in the morning and woke us up at 6:30am. Entertainment was really good and enough activities if you want to do more than just sunbathe.
Lưu trú 6 đêm vào Tháng 11, 2021
Hugo Perez trả lời vào 29/11/2021
Thank you for your feedback! Please know we will work hard to fix the issues presented to you. We strive in creating the best experience for our guests and are glad you have enjoyed your stay overall. Kind regards

10/10 - Xuất sắc

Rachel

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Had an amazing time! Beautiful water and delicious dinners.
Lưu trú 4 đêm vào Tháng 9, 2021
Hugo Perez trả lời vào 17/09/2021
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

2/10 - Tồi

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Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Expedia & Sandals - WORST customer service ever! Me and my husband booked our honeymoon to sandals Grenada through Expedia , 2 weeks before our honeymoon, Sandals Grenada emailed us and said that they will no be letting us into the country due to COVID-19. Expedia has not helped us in any way, shape or form to help us navigate through this major inconvenience and refuses to cancel our trip even though we are banned from visiting the country. Every time we called Expedia, the people were outright nasty and disrespectful to us. Expedia did not offer us anything for this horrible experience with our honeymoon.Also, Expedia agents are all working remotely across the country and our phone calls with the agents have been “dropping”. We will NEVER book anything through Expedia & Sandals EVER again and will never recommend to our family, friends and co workers. The grief Expedia gave us has tainted our honeymoon and now we are unable to go on a honeymoon. We spent the weeks after our wedding running in circles between Expedia and Sandals. The worst customer service, this has been brought to the attention of the better business bureau and I am going to contact channel 5 & 7 news about our experience with booking a “5 star resort” through Expedia.
Lưu trú 6 đêm vào Tháng 8, 2021
Hugo Perez trả lời vào 19/08/2021
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

10/10 - Xuất sắc

Khách đã xác thực

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Paradise
Lưu trú 3 đêm vào Tháng 7, 2021
Hugo Perez trả lời vào 08/07/2021
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 7, 2021
Hugo Perez trả lời vào 10/08/2021
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

10/10 - Xuất sắc

Ted

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 7 đêm vào Tháng 12, 2019
Hugo Perez trả lời vào 24/01/2020
Good day Your all–inclusive package includes roundtrip airport transfers and arrangements are made by Sandals – no action on your part is required. Immediately outside of customs at the airport, you will find a Sandals Desk. A representative will lead you to an air–conditioned shuttle bus that will take you to the resort.

10/10 - Xuất sắc

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Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Sou membro do Sandals Select Guest de benefícios. Adorei conhecer mais um deles.
Lưu trú 7 đêm vào Tháng 10, 2019
Hugo Perez trả lời vào 26/11/2019
Good Day Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

10/10 - Xuất sắc

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Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff was friendly and helpful throughout the stay and the facilities are well maintained. The resort does well to keep guests engaged and entertained each day. Overall, we thoroughly enjoyed our recent stay and would recommend this resort to future travelers.
Lưu trú 4 đêm vào Tháng 11, 2019
Hugo Perez trả lời vào 11/11/2019
Good Day Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

10/10 - Xuất sắc

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Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Stunning location, with excellent staff. Snorkeling in the bay was great too. Fantastic holiday.
Lưu trú 7 đêm vào Tháng 9, 2019
Hugo Perez trả lời vào 07/10/2019
Good Day Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

10/10 - Xuất sắc

Dayne

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Breath Taking, Relaxing and Best Ever
Sandals Grenada was no less than AMAZING!! We stayed in the Lover's Lagoon and it was perfect. Large Room and only a 5-7 walk to the beach, 2 minute walk to the Swim Up Pool. The Food was out-standing, especially Soy and Butch's. The people were even more amazing, very friendly and always willing to help, smile and say Hello! We loved it so much we are already planning on going back in 2020!! The beach was small but perfect for us. Not a lot of waves which is perfect for snorkling! For a tour of the Island, I recommend Stanly from J&J. He is very informed about the island and is well known around the island. He will custom a tour just for you!
Beach
Beadh
Lover's Lagoon
Pool
Lưu trú 5 đêm vào Tháng 9, 2019
Hugo Perez trả lời vào 03/10/2019
Hello Dayne! Thank you very much for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 3 đêm vào Tháng 9, 2019
Jessica trả lời vào 23/09/2019
Good Day Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards

10/10 - Xuất sắc

Khách đã xác thực

Lưu trú 4 đêm vào Tháng 9, 2019
Jessica trả lời vào 20/09/2019
Good Day Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards