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Best Western Plus The Charles Hotel

3.0 star property
Relax with scenic views of nature then recharge with an energizing swim or hearty meal.

Choose dates to view prices

This riverside hotel offers a peaceful retreat with practical comforts. Guests enjoy a complimentary breakfast on the terrace, gather around the firepit, or swim in the indoor pool. In-room WiFi and dry cleaning services are available. Visitors praise the breakfast and staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub ) | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )

7.0 out of 10
Good
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Pillow-top bed
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub ) | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Pillow-top bed
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(68 reviews)

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Pillow-top bed
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Pillow-top bed
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Pillow-top bed
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(57 reviews)

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Pillow-top bed
Premium bedding
Blackout curtains
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Fridge
LCD TV
Pillow-top bed
Premium bedding
Blackout curtains
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Accessible-1 King, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2

View all photos for 1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

Premium bedding, pillow-top beds, in-room safe, desk

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

View all photos for 1 King Bed, Non-Smoking, Whirlpool, Microwave and Refrigerator, Wi-Fi

Premium bedding, pillow-top beds, in-room safe, desk

1 King Bed, Non-Smoking, Whirlpool, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Upper Floor, Microwave and Refrigerator, 2 Bathrooms

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

View all photos for 2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

Premium bedding, pillow-top beds, in-room safe, desk

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, Upper Floor, Microwave and Refrigerator, 2 Bathrooms

  • Sleeps 4

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About the area

Located in St. Charles, Best Western Plus The Charles Hotel is in the historical district and near the airport. Historic Main Street and Lewis & Clark Boathouse and Nature Center are local landmarks, and travellers looking to shop may want to visit Westport Plaza and Mid Rivers Mall. Centene Community Ice Center and Kokomo Joe's Family Fun Center are also worth visiting. Visit our St. Charles travel guide
Map
1425 South 5th Street, St. Charles, MO, 63301

What's nearby

  • The historic brick paved Main Street with the 1878 Odd Fellows Hall illuminated alongside shops and cafes, in historic St. Charles, Missouri.
    Historic Main Street
    12 min walk - 1.1 km
  • St Charles Convention Center
    8 min walk - 0.7 km
  • Ameristar Casino St. Charles
    11 min walk - 1.0 km
  • Lewis & Clark Boathouse and Nature Center
    16 min walk - 1.3 km
  • Lindenwood University
    2 min drive - 2.8 km

Getting around

  • Kirkwood Station
    23 min drive
  • Lambert-St. Louis International Airport (STL)
    12 min drive

Restaurants

  • Star Club Lounge @ Ameristar Casino
    12 min walk
  • Texas Roadhouse
    3 min walk
  • McDonald's
    5 min walk
  • Cracker Barrel
    14 min walk
  • Buffalo Wild Wings
    8 min walk

About this property

Best Western Plus The Charles Hotel

Hotel near Ameristar Casino St. Charles
A free breakfast buffet, a firepit and dry cleaning/laundry services are just a few of the amenities provided at Best Western Plus The Charles Hotel. Free in-room WiFi is available to all guests, along with a gym and a business centre.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking
  • Express check-out, outdoor furniture and a TV in reception
  • A lift, games and a ballroom
  • Guest reviews speak highly of the breakfast, helpful staff and location
Room features
All 133 rooms offer comforts, such as premium bedding and laptop-friendly workspaces, in addition to perks, such as air conditioning and separate sitting areas. Guest reviews speak positively of the overall comfort rooms at the property.
Extra amenities include:
  • Pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and shower/bath combinations
  • 32-inch LCD TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and fridges

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Restaurants on site

  • Dennys

Things to do

  • Games
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 10 February 2026 to 10 May 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per night (maximum USD 125.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night (maximum USD125.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Plus Charles
Best Western Plus Charles Hotel
Best Western Plus The Charles
Best Western Plus The Charles Hotel Hotel
Best Western Plus The Charles Hotel St. Charles
Best Western Plus The Charles Hotel Hotel St. Charles

Frequently asked questions

Does Best Western Plus The Charles Hotel have a pool?

Yes, this property has an indoor pool.

Is Best Western Plus The Charles Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Best Western Plus The Charles Hotel?

Self-parking is free at this property.

What time is check-in at Best Western Plus The Charles Hotel?

Check-in start time: 3 PM; check-in end time: 3:00 AM. Early check-in is available for a fee of USD 25.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Plus The Charles Hotel?

Checkout is at 11 AM. Late checkout is available for USD 25.00 (subject to availability).

Where is Best Western Plus The Charles Hotel located?

Situated near the airport, this hotel is within a 15-minute walk of Ameristar Casino St. Charles, St Charles Convention Center and Historic Main Street. Frontier Park and Lewis & Clark Boathouse and Nature Center are also within 1 mile (2 km).

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Reviews

Best Western Plus The Charles Hotel Reviews

8.2

Very good

8.0

Cleanliness

8.0

Amenities

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 460 out of 1003 reviews
Rating 8 - Good. 270 out of 1003 reviews
Rating 6 - Okay. 148 out of 1003 reviews
Rating 4 - Poor. 71 out of 1003 reviews
Rating 2 - Terrible. 54 out of 1003 reviews

Reviews

10/10 Excellent

Melisa

Liked: Cleanliness, amenities, property conditions & facilities
Very nice at service desk, room clean and comfortable, breakfast really good. Would recommend, would stay again!
Stayed 1 night in Jan 2026

8/10 Good

Erika

Liked: Cleanliness, amenities, property conditions & facilities
Clean and staff was nice.
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Friendly staff and clean rooms. Great place to stay
Stayed 1 night in Nov 2025

8/10 Good

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
The room is decent for a night. The price is great and hotel staff is friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
It was perfect, and the staff were very helpful!
Stayed 1 night in Dec 2025

10/10 Excellent

lisa

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great. The breakfast was what you expect from a $98 a night hotel. They had a workout room. The bed was not very comfortable though. All in all for the price i would stay there again.
Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, even better bed which makes the difference for me.
Stayed 2 nights in Nov 2025

10/10 Excellent

Karen

Liked: Staff & service, property conditions & facilities
Clean, quiet and great breakfast. Great location for us too.
Stayed 2 nights in Oct 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Was a nice enough hotel, in a good location, with likeable staff. Breakfast was great, as was the coffee machine
Stayed 1 night in Nov 2025

10/10 Excellent

DARLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice staff, good breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, nice stay
Stayed 1 night in Oct 2025

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Everything was very nice. Very friendly staff.
Stayed 2 nights in Nov 2025

8/10 Good

Brittany

Liked: Cleanliness, amenities, property conditions & facilities
Comfy beds
Stayed 1 night in Nov 2025

10/10 Excellent

Frankie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfortable bed, great breakfast! The only negatives were WiFi wasn't great and water didn't get very hot.
Stayed 1 night in Nov 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Quick stop for us. Everything was clean and functional.
Stayed 1 night in Nov 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for an amazing, quiet and relaxing stay! Stay awesome team!
Stayed 1 night in Oct 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, the breakfast they served was very nice. I really liked that they were pet friendly and could take my dog!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
It was very clean, everyone was very nice and friendly. It had a great breakfast I highly recommend staying here I know I will again.
Stayed 1 night in Aug 2025

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
The room fit our needs for the night. Thanks
Stayed 1 night in Nov 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Easy check-in and out. Staff very friendly. Rooms nice sized and clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities
My reception by the front desk clerk was simply nice! He was professional, attentive, and receptive. My room was clean and easily accessible. The breakfast was tasty and plentiful and the eating area was clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient stay. The rooms were clean and the beds were comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Jeannine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Designated dog floor. Large comfortable room. Wonderful breakfast with lots of options
Stayed 1 night in Oct 2025