Jl. Nusa Indah No. 88, Br. Manyar, Ketewel, Sukawati, Bali
Nhận xét
7,8
Tốt
Tất cả nhận xét được hiển thị đều là từ trải nghiệm thật của khách. Chỉ những khách đã đặt kỳ lưu trú với chúng tôi mới có thể gửi nhận xét. Chúng tôi xác thực nhận xét theo nguyên tắc của mình và đăng tất cả nhận xét, dù tích cực hay tiêu cực.Thông tin thêmMở trong cửa sổ mới
Đánh giá 10 - Xuất sắc. 5/13 nhận xét" "
10 - Xuất sắc
5
Đánh giá 8 - Tốt. 5/13 nhận xét" "
8 - Tốt
5
Đánh giá 6 - Được. 0/13 nhận xét" "
6 - Được
0
Đánh giá 4 - Kém. 3/13 nhận xét" "
4 - Kém
3
Đánh giá 2 - Tồi. 0/13 nhận xét" "
2 - Tồi
0
8,0/10
Sạch sẽ
8,8/10
Nhân viên & dịch vụ
7,4/10
Điều kiện & cơ sở vật chất nơi lưu trú
Nhận xét
8/10 - Tốt
Khách đã xác thực
26/08/2018
Thích: Nhân viên & dịch vụ, tiện nghi phòng
Excellent price for what you get
Good location, excellent price, just a little rough around the edges.
The staff were excellent.
If they managed to do a little work on the building, it would be excellent. However it is just a little rough, and matches the price.
Khách đã xác thực
Lưu trú 3 đêm vào Tháng 8, 2018
8/10 - Tốt
sidi
21/08/2018
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Amazing!
Seaview and private pool, just as advertised. Modern villa. Loved the style. Very nice and helpful staff too. Local area not bad but can get to nearby sanur or denpasar by grab or rent a Moto. Overall awesome experience. Definitely recommend it.
sidi
Lưu trú 8 đêm vào Tháng 8, 2018
4/10 - Kém
Khách đã xác thực
10/01/2018
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Quiet & Nice Gallery
The hotel is like home for me, quiet and front beach. Will go back to this home, homie hotel !
Lester
Lưu trú 1 đêm vào Tháng 1, 2018
10/10 - Xuất sắc
Khách đã xác thực
18/12/2017
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
hotel tranquillo con un posto spazioso
Nice Hotel !
Private Beach, room is big with nice pool.
Khách đã xác thực
Lưu trú 1 đêm vào Tháng 12, 2017
10/10 - Xuất sắc
Vanessa
27/10/2017
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Fantastic
The room was great and the bed was so soft so are the pillows clean bed-sheet with a good fragrance and lovely dinner!
Vanessa
Lưu trú 1 đêm vào Tháng 10, 2017
10/10 - Xuất sắc
Harry
26/10/2017
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Excellent!
Overall Excellent!!!!!!! Very pleasurable stay at The Surati Resort it seems like the chef knows his work truly well.
Harry
Lưu trú 1 đêm vào Tháng 10, 2017
4/10 - Kém
Khách đã xác thực
09/11/2014
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
so so
Beautiful view.
Location is not good.(Even local taxi driver is still very difficult to find it).
No hair dryer in bedroom. (After ask staffs, they still did not provide it)
Staffs not speak english.
Decoration and devices are quite old (not clean).
Khách đã xác thực
General Manager trả lời vào 16/10/2016
Dear Sir
Warm greeting from Suarti Resort Villas Ketewel
Firstly we are say thank you very much for your staying with us, all you comment we follow up for upgrade product and service ,
we are New Team Member start Managed this resort as per- 1 october 2016, we lots of change for everything, and we are guarantee if you come and stay again everything is ok,
one again we do apologize for all during you stay with us
4/10 - Kém
Khách đã xác thực
16/06/2014
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
nice view, but that is all
No beach, poor brekfast. The windows of the room should be cleaned at least that guests could see something. Staff not speaking english. I will not come back there and not recommend to my friends.
Khách đã xác thực
ajik trả lời vào 16/10/2016
Dear.
First I thank you because you've lived our hotel,
I on behalf of the new management Suarti resort, conveying'm sorry for all the services that are less good, and we promise from your feedback we will fix all the standards of our products and services so that in the future the same thing does not happen again,
if you do not mind you're invited to stay at our place and we will pick you from the airpot as well as to you can see the changes and improvements of our service standards.
once again I apologize for the lack of comfort during your stay at our hotel,
thank you
Warm regards
ajik Mangku
general manager
10/10 - Xuất sắc
Tino, Dallas
31/03/2014
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Suarti Resort review
Secluded and quiet location , an excellent value for money. Looks like a millionaire private villa converted into a hotel , with two gorgeous pools with ocean view and a lobby looking like a balinese art museum.
Tino
General Manager trả lời vào 16/10/2016
Dear.
First I thank you because you've lived our hotel,
I on behalf of the new management Suarti resort, conveying'm sorry for all the services that are less good, and we promise from your feedback we will fix all the standards of our products and services so that in the future the same thing does not happen again,
if you do not mind you're invited to stay at our place and we will pick you from the airpot as well as to you can see the changes and improvements of our service standards.
once again I apologize for the lack of comfort during your stay at our hotel,
thank you
Warm regards
ajik Mangku
general manager
8/10 - Tốt
Gary, USA
23/02/2014
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Potentially 5 star resort
This villa could be a 5 star resort if the property maintenance was a priority. The building is starting to show its age. The villa is beautiful with a lap pool looking out onto the Bali Sea. It is located in Ketewel and renting a car is a necessity. There are no restaurants or stores within walking distance. The staff are very helpful and can communicate in basic English. Breakfast is served from 7 to 8am with a limited menu, however it is good. We stayed for three nights and were the only customers there. There are a lot of villas in this area and all seemed empty. Most people seen were fishermen talking their boats out in the morning for a few hours. The staff moved us to another room after the first night because the air conditioning was not working in the first room. The property is difficult to find, especially at night since there are very limited street signs. We arrived at midnight and the staff were waiting for us, as someone is there 24 hours per day.
Gary
General Manager trả lời vào 16/10/2016
Dear.
First I thank you because you've lived our hotel,
I on behalf of the new management Suarti resort, conveying'm sorry for all the services that are less good, and we promise from your feedback we will fix all the standards of our products and services so that in the future the same thing does not happen again,
if you do not mind you're invited to stay at our place and we will pick you from the airpot as well as to you can see the changes and improvements of our service standards.
once again I apologize for the lack of comfort during your stay at our hotel,
thank you
Warm regards
ajik Mangku
general manager
8/10 - Tốt
Mike Ismail, singapore
24/11/2013
Thích: Nhân viên & dịch vụ
Beautiful place and good service
I was there for 4 nights checked in a pool view suite. The place is beautiful and completely private and quiet compare to surrounding at kuta area. Bedroom is big with private pool, dining and living room area. It is about 35 minutes drive from the airport.
It's good for those planning to visit Sanur, ubud area. Bali zoo is just 10 mins drive. The only problem for us was the villa is surrounded by village and need to call taxi for a 5-10 minutes drive to a nearby restaurants to eat.
Staff was always helpful and service was good. I will come back if I visit that area again.
Mike Ismail
ajik trả lời vào 16/10/2016
Dear.
First I thank you because you've lived our hotel,
I on behalf of the new management Suarti resort, conveying'm sorry for all the services that are less good, and we promise from your feedback we will fix all the standards of our products and services so that in the future the same thing does not happen again,
if you do not mind you're invited to stay at our place and we will pick you from the airpot as well as to you can see the changes and improvements of our service standards.
once again I apologize for the lack of comfort during your stay at our hotel,
thank you
Warm regards
ajik Mangku
general manager
8/10 - Tốt
Khách đã xác thực
01/11/2013
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Really peaceful place...
The hotel was nice but far away from everything. Taxi drivers didn't know where it was and wanted to charge us 50$ for a ride from the city at night.
There is nothing around, not even a place to buy food, the beach is not nice there either. So, good choice for people looking for silence ans willing to stay at the hotel all day sunbathing by the pool.
A little annoying that the staff doesn't really speak English...
Khách đã xác thực
ajik trả lời vào 16/10/2016
Dear.
First I thank you because you've lived our hotel,
I on behalf of the new management Suarti resort, conveying'm sorry for all the services that are less good, and we promise from your feedback we will fix all the standards of our products and services so that in the future the same thing does not happen again,
if you do not mind you're invited to stay at our place and we will pick you from the airpot as well as to you can see the changes and improvements of our service standards.
once again I apologize for the lack of comfort during your stay at our hotel,
thank you
Warm regards
ajik Mangku
general manager