"Checked in online had QR code to obtain keys. Advised hotel our arrival time would be midnight, arrived at international car park called reception to get directions from car park to hotel. Was told we did not have a room and they could not give us a room there due to technical issues, explained already checked in so room should be allocated was then told there was no way we could stay there and reception would call other hotels to try and accomodate us. Explained we had an early morning flight...
"Checked in online had QR code to obtain keys. Advised hotel our arrival time would be midnight, arrived at international car park called reception to get directions from car park to hotel. Was told we did not have a room and they could not give us a room there due to technical issues, explained already checked in so room should be allocated was then told there was no way we could stay there and reception would call other hotels to try and accomodate us. Explained we had an early morning flight...
Sovea