"Cozy rooms, no face towels, Reception desk kept on calling us because they did not have a reservation number. Very annoying. No parking available, no dining available"
"Cozy rooms, no face towels, Reception desk kept on calling us because they did not have a reservation number. Very annoying. No parking available, no dining available"
"The suite was clean, spacious and equipped with the absolute basics in terms of kitchen bits and bobs. Amazingly there was a top loader washing machine! You could always ask for other items, staff and manager were especially helpful. Useful contacts were all displayed at the reception, taxi, breakfast lunch and dinner available to order. The beech is approx 1 mile and walked to it most days. Good selection of restaurants on the beechfront and along the way, plus shops, wine/beer and pharmacies....
"The suite was clean, spacious and equipped with the absolute basics in terms of kitchen bits and bobs. Amazingly there was a top loader washing machine! You could always ask for other items, staff and manager were especially helpful. Useful contacts were all displayed at the reception, taxi, breakfast lunch and dinner available to order. The beech is approx 1 mile and walked to it most days. Good selection of restaurants on the beechfront and along the way, plus shops, wine/beer and pharmacies....
"It has made a great impression in a very good way! If I’m going to north Goa in the future I will definitely stay here.
Morjim Suset Hotel is one of the most beautiful properties that I have stayed at in Goa. Not only is it done up very well, the staff make the place even more enticing. Everyone is polite, helpful and co-operative.
Morjim beach is just 5 minute walk from the hotel.
The room was spacious with all basic amenities in place. Deluxe AC rooms have spacious balconies."
"It has made a great impression in a very good way! If I’m going to north Goa in the future I will definitely stay here.
Morjim Suset Hotel is one of the most beautiful properties that I have stayed at in Goa. Not only is it done up very well, the staff make the place even more enticing. Everyone is polite, helpful and co-operative.
Morjim beach is just 5 minute walk from the hotel.
The room was spacious with all basic amenities in place. Deluxe AC rooms have spacious balconies."
"Spotless, large, modern, and luminous - the Mistral is a great place to stay if you find yourself in this beautiful part of South Goa. Kathleen and her Dad run a great operation that's only a five minute walk from the beach and close to shops and the main village. Highly recommended! "
"Spotless, large, modern, and luminous - the Mistral is a great place to stay if you find yourself in this beautiful part of South Goa. Kathleen and her Dad run a great operation that's only a five minute walk from the beach and close to shops and the main village. Highly recommended! "
"It was a wonderful 3-nights stay at Merlot Suites. The staff were extremely courteous, helpful, and always ready to assist. The rooms were very clean, well-maintained and comfortable. Overall, it was a comfortable and enjoyable stay with great service and attention to cleanliness. I would definitely recommend Merlot Suites to anyone looking for a nice, peaceful stay."
"It was a wonderful 3-nights stay at Merlot Suites. The staff were extremely courteous, helpful, and always ready to assist. The rooms were very clean, well-maintained and comfortable. Overall, it was a comfortable and enjoyable stay with great service and attention to cleanliness. I would definitely recommend Merlot Suites to anyone looking for a nice, peaceful stay."
"Everything about our visit here was truly exceptional. From the absolutely delicious food to the outstanding service, we couldn't have been more pleased. I want to extend a sincere thank you to the entire team for making our experience such a wonderful and memorable one."
"Everything about our visit here was truly exceptional. From the absolutely delicious food to the outstanding service, we couldn't have been more pleased. I want to extend a sincere thank you to the entire team for making our experience such a wonderful and memorable one."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Very disappointing checkout experience at Grand Hyatt Goa.
Despite calling reception three times requesting help with luggage, no one came to assist. After waiting for quite some time, I eventually had to carry all the luggage myself during checkout.
Service should not be different during check-in and check-out. Guests expect the same level of attention and hospitality throughout their stay, especially at a luxury hotel. This was certainly not the experience I expected."
"Excellent property, especially the location. We were in the spacious club room with a lovely view of the beach and sea. Two well kept infinity pools. Didn't try the restaurants (except for breakfast), gym or spa.
Housekeeping though is a bit sloppy. Forgets to replenish or replenishes different items on different days randomly. Also cleaning of washroom areas wasn't the best. Reception and restaurant staff also weren't very supportive or aa attentive as those at most other Taj properties are. "
"Beach view from villa was obstructed. In general, the property was clean but looked dated,. The main pool area, in particular was kitschy and not commensurate with the star rating and per day charge (average of $700 per night). I had to ask for newspapers everyday and staff didn't ask if I wanted one delivered every morning . At dinner at one of the restaurants, cheese was added to our vegan pasta and another day, I had to remind the waiter 3 times to get me a beer. This last item is not something that can be controlled but there were too many families with unruly kids so if you are hoping for a quiet time, perhaps this is not the best option. "
ITC Grand Goa, a Luxury Collection Resort & Spa, Goa
4/10 Poor
" We have been staying at this property since its Hyatt days, which makes this February visit even more disappointing.
Four families travelled from different cities to celebrate an 80th birthday. Despite sharing all booking details in advance, there were repeated lapses. I received an incorrect airport pickup call meant for another guest, and the response from the front office was a routine, mechanical apology with no ownership.
More seriously, although all four rooms were booked under my ID and secured with my credit card, the staff asked my father-in-law and sister-in-law for their cards and charged ₹50,000 to my sister-in-law without authorisation. Even after raising the issue, the amount has not been reversed 12 days later.
On checkout, I was again asked about collecting payments from others, forcing me to settle everything myself to avoid further confusion.
The property is lovely, but the front office operations are deeply disappointing. A milestone family celebration was overshadowed by preventable errors and poor handling."
"The property and surrounding grounds are beautiful. I would not stay there again though. We arrived quite late at night and were disappointed when we arrived at our room as the bed sheets were damp and the room was very underwhelming for a 5 star hotel. By this time it was too late and we were exhausted so spent the night sleeping with damp sheets. We were contacted by the “butler service” which was really just a generic WhatsApp and they take a long time to respond. However once we raised our concerns about this another member of staff took over and was much more helpful. Our biggest frustration was that the property is advertised as having 3 pools but we were told we weren’t allowed to use the adults only pool as it was for the most expensive rooms only. On the first day we were unable to get a lounger at the pool we were allowed to use. The experiences the hotel offers are eye wateringly expensive. There was a mix up which I take some responsibility for where I had booked a dining experience for my wife’s birthday under the impression it was £150 only to find out hours before that it was £1,500 and when I said I didn’t want to continue with it I was told I would have to pay 20% cancellation fee however no cancellation fee was ever mentioned in the booking of the experience. There was also no way the experience could ever be worth £1,500. The staff are very nice but there is a clear agenda to get as much money out of the guests as possible and everything has a price."
"This hotel was amazing, lovely atmosphere and amenities and the room was a great size! Rooms cleaned daily and one of the most comfortable beds I’ve ever slept in. The breakfast is great too, it’s a buffet but with a range of made to order food including pancakes, waffles and omelets! The staff were so friendly, especially Bahurim in reception, who checked us in and we would catch-up with and get recommendations from during our stay when passing through reception! Would definitely recommend! "
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