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"Reception staff were helpful. Could not use the rooftop unless paying for overpriced drinks at the bar. Pool was under maintenance which was disappointing."

"Great location, helpful staff, atmospheric decor, fast wifi useful for business work"

"Breakfast was Hugh! And excellent! Bar and patio beautiful. Exceptional service"

"Breakfast was okay just served in a separate building"

"Breakfast was great. Very nice selection of items. The staff was very friendly and accommodating."

"A great location near the station and major sights. The hotel has lots of character which adds to a sense of being in the heart of a historic city. Breakfast was fine, and the complementary bottle of wine on our first night very welcome. Would stay again!"

"The room was clean and stylish. Staff were kind and friendly. Very convenient location and not noisy at all. Breakfast was good too. Great experience overall."

"Great hotel all around and great breakfast. Highly recommend and will go back when in Florence"

"Beds are not great, pillows very flat, no A/C and windows open the noise from road very loud. Hard to sleep. Breakfast was good for continental. The lounge area was great. "