"This is an excellent hotel. The staff were extremely friendly and helpful and I noticed how conscientious and hard-working the restaurants and bar staff were in particular. The food in the restaurant was excellent. I enjoyed a delicious roast tomato soup and local ice cream. The breakfast was one of the best I’ve had in a long time in a hotel. I booked a small single room as I was only stay one night while doing the Hadrian‘s Wall walk. The room was very small and probably could do with a bit of...
"Beautiful hotel in the centre of Carlisle. Very friendly staff, and very dog friendly. The proximity to the Cathedral and Castle is great for site seeing. Breakfast was delicious too"
"Adele was friendly on arrival and sorted check in and parking permit promptly.
Room itself was large and clean, reasonably quiet (room 3) in spite of having window open and being near moderately busy road. Bed fairly comfortable. In a good state of repair though decorated and furnished in a very dated style.
Bathroom was very small. Shower needs a new hose, spraying most of the water at the wall. The sealant was black, unsightly and needing replaced. The toilet roll holder is not attached to...