"Overall, we had a positive stay at The Dolder Grand. The location is wonderful, offering a peaceful retreat outside the hustle and bustle of Zurich. The staff, from check-in to the concierge and porters, were consistently friendly, professional, and welcoming.
However, I would give the hotel four stars rather than five, particularly for families traveling with young children. While the hotel makes some effort to accommodate families, it is not what I would consider a truly family-friendly luxury resort. Children have limited access to certain amenities, including the spa and pool-related facilities, and the restaurant does not offer a dedicated children’s menu.
The hotel does provide a children’s playroom, which is a nice gesture, but it is essentially a guest room converted into a play space rather than a fully equipped kids’ club with supervised activities and programming, as you might find at other family-friendly luxury resorts.
The property is also quite large, so getting around can take time, especially with little ones. Ultimately, we found ourselves leaving the hotel to find activities to keep our children entertained. This was disappointing, as one of the main reasons we chose to stay outside Zurich was to enjoy a relaxing resort and take advantage of the hotel’s amenities without needing to leave the property.
The Dolder Grand is a beautiful hotel with exceptional service in a wonderful setting. I would absolutely recommend it to adults but not families."
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