Phòng 2 giường đơn Executive, không hút thuốc, góc (Executive, with Guest Lounge Access) | Bộ đồ giường cao cấp, minibar, két bảo mật tại phòng, bàn

Nhận xét về Hotel The Celestine Tokyo Shiba

4 out of 5
Hotel The Celestine Tokyo Shiba
3-23-1 Shiba, Minato-ku, Tokyo, Tokyo-to

Nhận xét

9,2

Tuyệt vời

Đánh giá 10 - Xuất sắc. 681/999 nhận xét" "
Đánh giá 8 - Tốt. 253/999 nhận xét" "
Đánh giá 6 - Được. 43/999 nhận xét" "
Đánh giá 4 - Kém. 18/999 nhận xét" "
Đánh giá 2 - Tồi. 4/999 nhận xét" "

9,4/10

Sạch sẽ

9,4/10

Nhân viên & dịch vụ

9,2/10

Tiện nghi, dịch vụ

9,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,0/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Marshall

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location, upscale quiet neighborhood, close to subway, restaurants. Great guest services, rooms were great of excellent quality, best toiletries, bed was great, loved the patios and the lounge.
Lưu trú 3 đêm vào Tháng 5, 2024
Front Office Manager trả lời vào 25/05/2024
Thank you very much for having stayed at Hotel the Celestine Tokyo Shiba and giving us 10 points about your recent stay. We are very much delighted to hear that nothing disappointed you.It is our goal to satisfy our guests in every aspect and to present them unforgettable memories in Tokyo.Therefore, your rating and comment is the best reward for us. All staff appreciate your kind rating. Please give us a visit again. We look forward to welcoming you with all our hearts.Sincerely,

10/10 - Xuất sắc

June

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
There was everything we needed at the hotel and train stations were nearby. There were plenty of restaurants within walking distance but only a few had English translations for the food. The evening drinks on the 14th floor could have provided a few more nibbles to compliment the wine. Overall a very good hotel with good service.
Lưu trú 5 đêm vào Tháng 5, 2024
Front Office Manager trả lời vào 25/05/2024
We would like to take this opportunity to express our gratitude for having stayed with us.Your kind rating encourages us very much. We are delighted to hear that you enjoyed our lounge on 14th floor. There is a coffee machine for 24 hours, apple juice from 7am to 10pm.We also serve free alcohol from 5pm to 8pm, dry snacks from 5pm to 9pm, and Danish bread from 8pm to 9pm. We receive many good reviews about the lounge, also from those who work or study there. The area you mentioned for outside restaurants is called Keio-nakadori. It is nice place to eat and drink.It is good to hear that you enjoyed that area. Again, we appreciate your feedback and would like to welcome you again in the near future. Sincerely,

8/10 - Tốt

Noe

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location. Very comfortable.
Lưu trú 19 đêm vào Tháng 4, 2024
Front Office Manager. trả lời vào 21/05/2024
First of all we would like to thank you very much for taking the time to review your recent stay at Hotel the Celestine Tokyo Shiba. We are very happy to hear that staying in Hotel the Celestine Tokyo Shiba made your trip in Japan wonderful. We are located in a very quiet area, so you can be relaxed in the night without any loud noises in this area. Again, all of us are so grateful to receive this very great comment from you, and we will put our effort to keep our high service quality continually.We look forward to the opportunity of welcoming you again.Sincerely,

10/10 - Xuất sắc

Alberto, Chicago

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Ok
Lưu trú 4 đêm vào Tháng 5, 2024
Front Office Manager. trả lời vào 21/05/2024
Thank you very much for having stayed at Hotel the Celestine Tokyo Shiba and giving us 5 points about your stay. We are very much delighted to hear that there was almost nothing that disappointed you. We will always try our best to keep our quality of service. Once again, thank you very much. Sincerely,

10/10 - Xuất sắc

Steven

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A great spot if you are in Tokyo for a few days. The hotel is in a quiet business area not too far from the Tokyo Tower. The staff is very helpful and we enjoyed the lounge for drinks both nights. Our standard double room was rather small, but the bed and bathroom area were great. Its about a 10 minute walk to the nearest subway line.
Lưu trú 2 đêm vào Tháng 5, 2024
Front Office Manager trả lời vào 18/05/2024
Thank you for having stayed at The Celestine Tokyo Shiba and writing a kind review about us. We are delighted that you had a memorable stay at The Celestine Tokyo Shiba. The Celestine Tokyo Shiba is conveniently located near the Tokyo Tower. In the heart of the metropolitan area, there are countless historic attractions and sightseeing spots. Once again, we sincerely appreciate the comment you gave us. We hope to welcome you back to The Celestine Tokyo Shiba.

8/10 - Tốt

Shigehiro

Thích: Sạch sẽ
Lưu trú 2 đêm vào Tháng 4, 2024
宿泊支配人 trả lời vào 08/05/2024
この度は数あるホテルの中からホテル ザ セレスティン東京芝をお選びいただき、誠にありがとうございます。クチコミに高い評価を賜りましたことに、大変ありがたく存じます。次回もホテル ザ セレスティン東京芝へお迎えできますことをスタッフ一同心よりお待ち申し上げております。

10/10 - Xuất sắc

TAKESHI

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
大変良かったです!
Lưu trú 2 đêm vào Tháng 5, 2024
宿泊支配人 trả lời vào 05/05/2024
この度はホテル ザ セレスティン東京芝にご宿泊賜り、心より御礼申し上げます。数あるホテルの中から私共をお選びくださり誠にありがとうございました。この度のご滞在にご満足頂けましたご様子に、私共も大変嬉しく存じます。ご来館くださる皆様にご満足頂き、再び訪れたいと感じて頂ける場所でいられますよう、今後ともスタッフ一同努めて参ります。また機会がございましたら、ぜひお寛ぎのひと時を過ごされにホテルザセレスティン東京芝へお越し下さいますよう、スタッフ一同次回のご来館を心よりお待ち申し上げております。

8/10 - Tốt

Sean

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
*2024 First Impressions* Overall Hotel Rating: ■ General Hotel Appearance: [Rating: ☆☆☆☆ (4.0)] □ Note: Both exterior and interior designs of the hotel is very beautiful. Oozes luxury and comfort. Hotel Lobby looks great, especially with the Hotel Cafe being right across. The lighting of the hotel is alright. Both the Hotel Open Space Guest Living Room and Hotel Breakfast Buffet is fantastic (Would book again for their Breakfast Buffet. Whoever the chef (Or chefs) are. God damn! Thank you for everything!. Unfortunately, due to time, we couldn't do the Hotel Spa, so can't give a quick opinion on it.)) ■ (Superior Queen) Room & Bathroom Appearance: [Rating: ☆☆☆ (3.7)] □ Cleaniness - [Rating: ☆☆☆☆ (4.0)] □ Amenities - [Rating: ☆☆☆ (3.5)] □ Room Size - Note: Small (possibly tight), but doable for 2 people. However, the overall window view, amenities, cleaniness, and daily housekeeping services makes it up. (Great to be in if you are always on the go due to packed itinerary and/or secure luggage purposes. Also to note, no microwaves available in the room.) ■ Quality Management & Housekeeping Service: [Rating: ☆☆☆☆ (4.5)] □ Note: The Lobby Staff and Crew were very friendly and informative. A very special thanks to the Housekeeping Staff for their daily work and service. And also a very special thanks to the Breakfast Chefs, Cooks, and Server Staffs. Thank you guys for taking care of us during our stay! Love from Guam ♡!
Lưu trú 8 đêm vào Tháng 4, 2024
Front Office Manager trả lời vào 05/05/2024
First of all may we express our gratitude for having stayed at Celestine Hotel and providing us with feedback. I am happy to read that you liked our well-maintained property, amazing service and relished the breakfast we served. We provide our guests with quality breakfast, and it is happy for us to see them starting a nice day with our breakfast at La Pelouse Tokyo. As well, I am delight to hear about your mentioning our housekeeping service. All of our staff including housekeepers are committed to making your stay with us as comfortable as possible.There is no microwave in the room, but we have a microwave at the front desk. If you bring your food to the front desk, we will warm it for you. Again, we appreciate for taking your time to review regarding your recent staying with us at Hotel the Celestine Tokyo Shiba.If your journey brings you to Tokyo again, please visit us again. All staff look forward to welcoming you again in the near future.Thank you very much.Sincerely,

10/10 - Xuất sắc

Hollyjoy

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 4, 2024
Front Office Manager trả lời vào 01/05/2024
Thank you very much for having stayed at Hotel the Celestine Tokyo Shiba and providing us with the highest rating.We hope you had a wonderful stay with us, and made a lot of good memories in Tokyo.Once again, we appreciate your generous rating for us.Sincerely,

10/10 - Xuất sắc

Mang Che Kathy

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Quiet and nice place, it’s great to have a free happy hour bar every evening. I will visit the hotel next time.
Lưu trú 2 đêm vào Tháng 2, 2024
Front Office Manager trả lời vào 27/04/2024
Thank you very much for choosing Hotel The Celestine Tokyo Shiba from among many hotels.We are very glad to hear that you enjoyed your stay at our hotel and we are all relieved to hear your kind words.We are delighted to hear that you enjoyed the complimentary evening beverage service in our guest lounge.We are also pleased to know that the patio offers different plants and views depending on the season and weather, so we hope you will experience a different atmosphere when you stay with us in the future.We look forward to welcoming you again next time.If there is anything we can do to help you, please do not hesitate to contact us.Sincerely,

10/10 - Xuất sắc

Enver

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice place near subway and convenience stalls
Lưu trú 7 đêm vào Tháng 1, 2024
Front Office Manager trả lời vào 23/04/2024
We wish to thank you for your kind comment regarding Hotel the Celestine Tokyo Shiba.We are very happy to hear that your stay at Hotel the Celestine Tokyo Shiba was satisfactory for you. As you said, we have easy access to 4 subway stations. We are pleased that you found our public transportation access helpful.If your travels bring you to Tokyo in the future we hope you stay with us again!Once again, thank you very much for having stayed at Hotel the Celestine Tokyo Shiba and also for your kind comment. Sincerely,

10/10 - Xuất sắc

Pieter

Đi theo nhóm, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent
Lưu trú 4 đêm vào Tháng 4, 2024
Front Office Manager trả lời vào 23/04/2024
Thank you very much for having stayed at Hotel the Celestine Tokyo Shiba and giving us 5 points about your stay. We are very much delighted to hear that there was almost nothing that disappointed you. We will always try our best to keep our quality of service. Once again, thank you very much. Sincerely,

8/10 - Tốt

Alvina

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 2, 2024
Front Office Manager trả lời vào 23/04/2024
Thank you very much for having chosen Hotel the Celestine Tokyo Shiba as your accommodation in Tokyo.We are very happy to receive 4stars from you. We constantly strive to serve our guests better. If you have any opinions or suggestions, please let us know anytime. Once again, thank you very much for having stayed at Hotel the Celestine Tokyo Shiba.Sincerely,

10/10 - Xuất sắc

Alvina

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel was very clean and conveniently located. Our room was pretty small but well equipped. Overall it was a great experience to stay in Celestine.
Lưu trú 1 đêm vào Tháng 2, 2024
Front Office Manager trả lời vào 21/04/2024
First of all, thank you very much for having chosen The Celestine Tokyo Shiba as your accommodation in Tokyo.We express our gratitude for the feedback and we are also very pleased that you were impressed with our facilities.We look forward to welcoming you back to The Celestine Tokyo Shiba, hopefully soon in the near future.Sincerely,

6/10 - Được

Adam

Đi cùng bạn đồng hành
Looks super nice from the lobby, but rooms are tiny and not that nice.
Lưu trú 3 đêm vào Tháng 4, 2024
Fornt Office Manager trả lời vào 19/04/2024
Thank you very much for choosing The Celestine Tokyo Shiba and sharing your experience during your stay at our hotel. We are very sorry to hear that the room you stayed did not meet your expectation. We have several room types and hope the other bigger room suite your expectation. If you have need any assistance about the room, our staffs are happy to solve the issue.Again, we sincerely appreciate your feedback and we look forward to welcoming you to The Celestine Tokyo Shiba again in near future.Sincerely

10/10 - Xuất sắc

Stephanie Jennel

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
My bestfriend and I stayed at this hotel and it’s 10/10. I would recommend this to every and any one! Super friendly staff. It’s convenient to walk to places. It’s so clean. We loved our stay and cannot wait to go back
Lưu trú 4 đêm vào Tháng 4, 2024
Front Office Manager trả lời vào 19/04/2024
Thank you very much for your stay at The Celestine Tokyo Shiba. Firstly may we thank you for the feedback you gave us and we are also very pleased that you were impressed with our atmosphere. Hotel the Celestine Tokyo Shiba is committed to delivering excellence in hospitality and we are very happy that you were able to leave with that impression. Our staff takes great pride in consistently offering an exceptional experience to our guests. We look forward to welcoming you to The Celestine Tokyo Shiba in the near future.Sincerly,

10/10 - Xuất sắc

Reinaldo, San Francisco

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I will come back again. Celestine is awesome
Lưu trú 6 đêm vào Tháng 4, 2024
Front Office Manager trả lời vào 16/04/2024
Greetings from Hotel the Celestine Tokyo Shiba. Thank you for having stayed with us, and taking time out to share your experience on this social platform. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to Hotel the Celestine Tokyo Shiba.Sincerely,

8/10 - Tốt

Gemma

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was good for places on the mita line but a little out of the way. They also had no provision for allergy friendly bedding and gave me one strange pillow and a blanket. I don’t think it was very good value
Lưu trú 1 đêm vào Tháng 4, 2024
Front Office Manager trả lời vào 16/04/2024
Thank you very much for having stayed at the The Celestine Tokyo Shiba. We are very sorry to hear that the pillow and a blanket did not meet your expectation. We are keenly aware that we need to re-examine the issue of not being prepared to accommodate those with feather allergies. Your comments are taken very seriously, and will follow up in order to ensure we provide our guests with a more comfortable stay. Again we sincerely appreciate the comment you gave us. If we may, we look forward to the opportunity of welcoming you back to The Celestine Tokyo Shiba in the near future. Sincerely,

10/10 - Xuất sắc

Katerina C

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 4, 2024
Front Office Manager trả lời vào 16/04/2024
First of all, may we express our gratitude for the rating you gave us.We are dedicating ourselves to providing excellent memory for our guests.Therefore, we are very delighted to see your high rating for us.We are looking forward to welcoming you again in the near future.Thank you very much for having stayed at Hotel the Celestine Tokyo Shiba.Sincerely,

6/10 - Được

Lee

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Great service. Nice lounge on 14th floor. Hotel is a bit dated, needs to be renewed with USB ports etc
Lưu trú 2 đêm vào Tháng 4, 2024
Front Office Manager trả lời vào 13/04/2024
We would like to take this opportunity to express our gratitude for having stayed with us.Your kind rating encourages us very much. We are delighted to hear that you enjoyed our lounge on 14th floor. There is a coffee machine for 24 hours, apple juice from 7am to 10pm.We also serve free alcohol from 5pm to 8pm, dry snacks from 5pm to 9pm, and Danish bread from 8pm to 9pm. We receive many good reviews about the lounge, also from those who work or study there. Regarding our facility, we will put more effort to do proper maintenance. We appreciate your suggestion about USB ports. We value your feedback, and we will put it into our consideration for the possible improvement in the future.If your journey brings you back to Tokyo, please visit us again. Once again, thank you very much for you for kind feedback. Sincerely,

6/10 - Được

June

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ
Staff were excellent. The property seemed a little outdated. Dining was a little further out than expected.
Lưu trú 5 đêm vào Tháng 3, 2024
Front Office Manager trả lời vào 13/04/2024
Thank you very much for having chosen Hotel the Celestine Tokyo Shiba as your accommodation in Tokyo.We are happy to receive feedbacks from you. We are sorry that our property and dining were not able to meet your expectation.We constantly strive to serve our guests better, soif you have any suggestions, please let us know anytime. Once again, thank you very much for having stayed at Hotel the Celestine Tokyo Shiba.Sincerely,

10/10 - Xuất sắc

Johann

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Front Office Manager trả lời vào 10/04/2024
Thank you very much for having stayed at Hotel the Celestine Tokyo Shiba and providing us with the highest rating.We hope you had a wonderful stay with us, and made a lot of good memories in Tokyo.Once again, we appreciate your generous rating for us.Sincerely,

6/10 - Được

Yang Miney

Đi cùng gia đình
Thích: Tiện nghi, dịch vụ
I can only give a 3 on laundry service. There is no laundry service on Sunday. No one told me until I check in. They pick laundry every morning only if you call extension number before 10am. One morning when I call, one staff come to my room and picked up the laundry . Two minutes later another staff come to my room asking my laundry bag. This is a little bit scary because I feels like I gave my laundry to wrong person. The staff here are all very nice. But their
Lưu trú 3 đêm vào Tháng 3, 2024
Front Office Manager trả lời vào 07/04/2024
First of all, thank you very much for having stayed with us. I want to extend my sincerest apologies for the negative experience that you had with our laundry service.We recently chnaged our laundry factory and they are closed on Sundays and holidays. We are sorry for the inconvenience it caused. We also would like to apologize for visiting your room twice for laundry pickup. We are sorry for making you feel scared. I want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. Once again, thank you very much for you for kind feedback. Sincerely,

10/10 - Xuất sắc

Diana

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel is beautiful, the staff is sinking and they are always happy to help you... the room was so clean and comfy
Lưu trú 4 đêm vào Tháng 3, 2024
Front Office Manager trả lời vào 04/04/2024
Thank you very much for having stayed at Hotel the Celestine Tokyo Shiba and giving us the highest points about your stay. We are very much delighted to hear that nothing disappointed you.We will always try our best to keep our quality of service. Once again, thank you very much. Sincerely,

10/10 - Xuất sắc

Hanghang

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Location is good there are several train stations nearby. And the staff helped us to send our luggage to the next hotel.
Lưu trú 3 đêm vào Tháng 3, 2024
Front Office Manager trả lời vào 02/04/2024
Thank you very much for having stayed at Hotel the Celestine Tokyo Shiba and providing us with the highest rating.We hope you had a wonderful stay with us, and made a lot of good memories in Tokyo.Once again, we appreciate your generous rating for us.Sincerely,

10/10 - Xuất sắc

Anna

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great stay, recommended highly!
Lưu trú 2 đêm vào Tháng 3, 2024
Front Office Manager trả lời vào 01/04/2024
Thank you very much for having stayed at The Celestine Tokyo Shiba and we express our gratitude for the kind feedback.We are delighted that you had a pleasant stay.We hope to welcome you back to The Celestine Tokyo Shiba.

10/10 - Xuất sắc

Kevin Paul

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was very clean and facilities are good. Staff polite and would definitely recommend
Lưu trú 10 đêm vào Tháng 3, 2024
Front Office Manager trả lời vào 02/04/2024
Thank you very much for staying at Hotel the Celestine Tokyo Shiba. We would also like to thank you for taking the time out of your busy schedule to provide us with your feedback. We are glad that you liked the cleanliness of our room. Also, we are delighted to hear that our staff left you a good impression!Providing our guests with the best service and the best memories is what we always pursue. Thank you very much for your wonderful comment. If your travels bring you to Tokyo in the future, we hope you stay with us again!Sincerely,

10/10 - Xuất sắc

Sara SJ

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
조용한 곳에 위치하고, 스탭들이 정말 친절합니다 다만, 지하철역까지의 거리가 애매해 많이 걸어야 했습니다
Lưu trú 4 đêm vào Tháng 3, 2024
Front Office Manager trả lời vào 02/04/2024
Thank you very much for taking the time to review your stay with us at Hotel the Celestine Tokyo Shiba.We appreciate the positive comments about our hotel staff and being friendly.On the other hand, regarding to your comment about the location, we are very sorry to hear that it inconvenienced you. Although you need to walk 5 to 7 minutes, we have access to 4 subway stations. We hope it helped during your stay here. If we may, we look forward to the opportunity to welcome you back to Celestine Hotel in the near future.Sincerely,

8/10 - Tốt

CHIE

Lưu trú 1 đêm vào Tháng 3, 2024
宿泊支配人 trả lời vào 01/04/2024
この度は、ホテル ザ セレスティン東京芝にご宿泊いただき、また高い評価をいただきまして誠にありがとうございます。またのお越しを心よりお待ち申し上げております。

10/10 - Xuất sắc

Nancy

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff was super helpful and accommodating, location was near a number of train stations within walking distance and the room itself was very clean and comfortable
Lưu trú 3 đêm vào Tháng 3, 2024
Front Office Manager trả lời vào 26/03/2024
First of all, we would like to thank you very much for taking the time to review your recent stay at Hotel the Celestine Tokyo Shiba. We were happy to assist you during your stay. As you mentioned we have a good transportation access, since we have 45 metro lines near us. However still we are located in a very quiet area, so you can be relaxed in the night without any loud noises in this area. Again, all of us are so grateful to receive this very great comment from you, and we will put our effort to keep our high service quality continually.We look forward to the opportunity of welcoming you again.Sincerely,

10/10 - Xuất sắc

Anita

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent location and value.
Lưu trú 3 đêm vào Tháng 3, 2024
Front Office Manager trả lời vào 26/03/2024
Thank you very much for having stayed at the Hotel the Celestine Tokyo Shiba and we express our gratitude for the feedback you gave us.The Celestine Tokyo Shiba is well located near the Tokyo Tower and in the heart of metropolitan area where historic attractions and sightseeing spots around.We look forward to welcoming you to The Celestine Tokyo Shiba in the near future.

10/10 - Xuất sắc

Chee Weng

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Quiet area, very friendly staff. Room was very spacious for my family and will stay here next time
Lưu trú 7 đêm vào Tháng 3, 2024
Front Office Manager trả lời vào 15/03/2024
Thank you very much for choosing Hotel the Celestine Tokyo Shiba from a number of hotels. The words of pleasure from our guests are our encouragement every day. We are very delighted to hear your comment about the attentiveness of our staff. It is the best comment for us. We will keep dedicating ourselves to providing excellent memory for our guests.If there is an opportunity, we would like you to visit Hotel the Celestine Tokyo Shiba again for a moment of relaxation. We look forward to seeing you soon.Sincerely,

10/10 - Xuất sắc

RIKIYA

Lưu trú 2 đêm vào Tháng 3, 2024
宿泊支配人 trả lời vào 04/04/2024
この度は数あるホテルの中からホテル ザ セレスティン東京芝をお選びいただき、誠にありがとうございます。クチコミに高い評価を賜りましたことに、大変ありがたく存じます。次回もホテル ザ セレスティン東京芝へお迎えできますことをスタッフ一同心よりお待ち申し上げております。

10/10 - Xuất sắc

Andrew

Đi cùng bạn đồng hành
What a fantastic hotel… great location and amazing staff who went out of their way for us at every opportunity The room was smaller than we expected but was not an issue but perfect for what we needed with great amenities Overall a lovely hotel 😻
Lưu trú 4 đêm vào Tháng 2, 2024
Front Office Manager trả lời vào 10/03/2024
We wish to thank you for your kind comment regarding Hotel the Celestine Tokyo Shiba.We are very happy to hear that your stay here was satisfactory for you. As for location, we have easy access to 4 subway stations. We are pleased that you found our access helpful.Also, we were delighted to read your comment about the amenities. As you mentioned, convenient amenities are set in every room.If your travels bring you to Tokyo in the future we hope you stay with us again!Once again, thank you very much for having stayed at Celestine Hotel and also for your kind comment. Sincerely,

10/10 - Xuất sắc

Marinor

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel is very clean, modern looking and great staff. The rooms are very clean, quiet and great amenities. They provide free pajamas and slippers for the guests!
Lưu trú 2 đêm vào Tháng 3, 2024
Front Office Manager trả lời vào 10/03/2024
Firstly, we would like to express our gratitude for having stayed with us. All of the staff including myself are very glad to have your pleasant comment. Especially it is very gratifying to read that it seems you liked our staff and amenities.We will always strive to provide our guests with the best service. Hoping to see you in the near future, we thank you again for the positive review. Sincerely,

8/10 - Tốt

Autumn

Good
Lưu trú 5 đêm vào Tháng 3, 2024
Front Office Manager trả lời vào 10/03/2024
Thank you very much for having stayed at Hotel the Celestine Tokyo Shiba and providing us with the high rating.We hope you had a wonderful stay with us, and made a lot of good memories in Tokyo.Once again, we appreciate your generous rating for us.Sincerely,

10/10 - Xuất sắc

Armando, Chicago

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Enjoy the bird sounds in the morning, and the always attentive staff.
Lưu trú 6 đêm vào Tháng 2, 2024
Front Office Manager trả lời vào 05/03/2024
Thank you very much for choosing Hotel the Celestine Tokyo Shiba from a number of hotels. The words of pleasure from our guests are our encouragement every day. We are very delighted to hear your comment about the attentiveness of our staff. It is the best comment for us. We will keep dedicating ourselves to providing excellent memory for our guests.If there is an opportunity, we would like you to visit Hotel the Celestine Tokyo Shiba again for a moment of relaxation. We look forward to seeing you soon.Sincerely,

10/10 - Xuất sắc

Colin

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Always a good place to stay and good prices for Tokyo. You cannot go wrong !
Lưu trú 1 đêm vào Tháng 2, 2024
Front Office Manager trả lời vào 01/03/2024
Thank you for choosing Hotel The Celestine Tokyo Shiba and sharing your comments.We are very glad to know that you liked staying with us.We hope to welcome you back again.Hotel The Celestine Tokyo Shiba

10/10 - Xuất sắc

JOSE IGNACIO

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 5 đêm vào Tháng 2, 2024
Front Office Manager trả lời vào 23/02/2024
Thank you very much for your stay at The Celestine Tokyo Shiba. We also appreciate your kind rating.We look forward to welcoming you to The Celestine Tokyo Shiba again in near future. Sincerely

10/10 - Xuất sắc

tiahna

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Hotel is very clean and smells so good. Staff was kind, helpful and willing to answer all my questions. Didn’t have time to check out any of their extra amenities. Only a 5 min walk to the train station which was great
Lưu trú 4 đêm vào Tháng 1, 2024
Front Office Manager trả lời vào 19/02/2024
Thank you very much for staying at The Celestine Tokyo Shiba during your recent trip to Tokyo and taking your time to write a lovely comment. The Celestine Tokyo Shiba is committed to delivering excellent hospitality and we are very happy that you were satisfied with the hotel. We are very much looking forward to welcoming you back on your future travels to Tokyo.Sincerely,

10/10 - Xuất sắc

Mie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lovely and easily accessible hotel
Great location which made walking to and from metro line easy very early in the morning for the airport. Lovely hotel with a great bar and extras. Room was spacious and bed comfy.
Lưu trú 2 đêm vào Tháng 2, 2024
Front Office Manager trả lời vào 16/02/2024
Thank you for your great comment and having stayed at Hotel the Celestine Tokyo Shiba.We are located in the middle of Minato-ku, but still the neighborhood is quiet.Not just for Mita station, Shibakoen station, and even JR Tamachi station is in walking distance. Asakusa Line (in Mita station) will take you straightly to Narita and Haneda airport without any transfer. It is our pleasure to provide our guests with amazing memories during their stay at Hotel the Celestine Tokyo Shiba. We are truly delighted to hear that you had wonderful time here. We will be very happy to have you here again in the near future. Again, thank you so much for having chosen Hotel the Celestine Tokyo Shiba. Sincerely,

10/10 - Xuất sắc

MOE

Lưu trú 1 đêm vào Tháng 2, 2024
宿泊支配人 trả lời vào 21/03/2024
この度はホテル ザ セレスティン東京芝にご宿泊賜り誠にありがとうございます。またご滞在につきまして高い評価をいただけましたこと、心から御礼申し上げます。この度のご滞在がご期待に添えましたことをスタッフ一同安堵しております。今後も皆様にご満足いただき、再び訪れたいと感じていただける場所でいられますよう、努めて参ります。またお目にかかれます日を心よりお待ち申し上げております。

8/10 - Tốt

HISAKO

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 10 đêm vào Tháng 1, 2024
宿泊支配人 trả lời vào 12/02/2024
いつもホテル ザ セレスティン東京芝をご利用くださり、誠にありがとうございます。クチコミに高い評価を賜りましたことに、大変ありがたく存じます。次回もホテル ザ セレスティン東京芝へお迎えできますことをスタッフ一同心よりお待ち申し上げております。

10/10 - Xuất sắc

Rachel

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great staff, 10 mins walk to Tamachi station, which has so many wonderful restaurants and bars as well as great transport links. Highly recommend!
Lưu trú 3 đêm vào Tháng 1, 2024
Front Office Manager trả lời vào 07/02/2024
Thank you very much for leaving us wonderful comment and having stayed with us. It is really nice to hear that you loved your stay at Hotel the Celestine Tokyo Shiba.Regarding your comment our staffs, it is the most wonderful comment that we can get. We have easy access to 4 subway stations. Also we are pleased that you found our public transportation access helpful.f your travels bring you to Tokyo in the future we hope you stay with us again! Once again, thank you very much for having stayed at Celestine Hotel and also for your kind comment. Sincerely,

8/10 - Tốt

RIYO

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
ビジネス利用の為、特に観光はしませんでしたので周辺施設は不明です。
Lưu trú 1 đêm vào Tháng 1, 2024
宿泊支配人 trả lời vào 07/02/2024
この度はホテル ザ セレスティン東京芝にご宿泊賜り誠にありがとうございます。またお忙しい中、ご感想も頂戴し重ねて御礼申し上げます。今後とも都心でのご予定の拠点として、ホテル ザ セレスティン東京芝をご利用いただきますよう宜しくお願い申し上げます。

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
とても快適
スタッフの方の対応がとても丁寧で気持ちがよいホテルです。お部屋も広くて清潔で使い勝手がよかったです。特にお風呂が快適でした。朝食バイキングも美味しかった。デザートのマカロンがとっても美味しかったです。また利用したいです。
Lưu trú 1 đêm vào Tháng 2, 2024
宿泊支配人 trả lời vào 06/02/2024
この度はホテル ザ セレスティン東京芝にご宿泊賜りまして、誠にありがとうございます。口コミも投稿いただきまして、重ねて御礼申し上げます。私どもスタッフのサービス、お部屋等、ご満足いただけましたご様子に、大変嬉しく拝読させていただきました。ご朝食もお気に召されたようにお見受けでき、大変光栄でございます。ご来館くださる皆様にご満足いただき、再び訪れたいと感じていただける場所でいられますよう、これからもスタッフ一同努めて参ります。またお目にかかれます日を、心よりお待ち申し上げております。

10/10 - Xuất sắc

William

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Convenient from Haneda Airport and close to subway for a Tokyo adventure. Super comfortable and clean. The staff was excellent!
Lưu trú 1 đêm vào Tháng 2, 2024
Front Office Manager trả lời vào 06/02/2024
Thank you very much for having stayed at Hotel the Celestine Tokyo Shiba and giving us the highest rating about your stay. We are very much delighted to hear that there was nothing that disappointed you. We will always try our best to keep our quality of service. Once again, thank you very much. Sincerely,

8/10 - Tốt

Erica

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Had a very nice stay at this hotel for a solo trip to Japan. It’s a great location with only a 5 min walk (2 mins if you’re a New Yorker) to the Shibakoen subway station and also easily walkable to the Mita station (~ 8-10 mins). My room didn’t have a view of Tokyo Tower but it’s a lovely 15 min stroll to that landmark which is super helpful if you are ever lost (just look for the Tower and you know you’re close). I booked the moderate queen room which felt a bit tight upon arrival but it’s apparently on par with room sizes in the area. It’s smartly designed so even if you are traveling with a suitcase, carry on and additional medium to large size bag, you’ll have the space you need. Amenities were great with complimentary snacks and (nonalcoholic) drinks served daily in the lounge next to the patio area. I took one star away because the wifi was quite weak in my room and floor but the lobby wifi however was flawless. A big highlight was the on-site dining offerings with very reasonable prices for breakfast lunch and dinner. All the staff were excellent and also the showers and toilets were great! Bed and bedding was very very comfy and the room temps were perfect. Great sunlight in the room and black out curtains that work wonderfully for a quiet and restful sleep. Would recommend as a top option for travelers staying in the Tokyo area.
Front Office Manager trả lời vào 03/02/2024
Thank you very much for choosing Hotel the Celestine Tokyo Shiba from a number of hotels. The words of pleasure from you gave us a lot of encouragement.You mentioned so many good things of our hotel. We hope you made wonderful memories here.Regarding to the bad Wifi connection, we would like to apologize for the inconvenience. We knew there were some comments about the negative experience regarding to the Wifi, therefore we are preparing free rental router to prevent bad Wifi experience. Please tell us if it happens again next time, and we appreciate your constructive comments.Once again, we appreciate your detailed review of your recent stay with us. We look forward to welcoming you again. Sincerely,

10/10 - Xuất sắc

Atsuhisa

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Friendly staff
Lưu trú 3 đêm vào Tháng 1, 2024
Front Office Manager trả lời vào 03/02/2024
Thank you for having chosen Hotel the Celestine Tokyo Shiba as your accommodation in Tokyo. We are very glad to hear that our staff left you a good impression!Providing our guests with the best service and the best memories is what we always pursue. Again, we value your feedback, which will assist us improving the need of our guests. We look forward to welcoming you again in the near future.Sincerely,

6/10 - Được

MUTSUMI

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
朝食が充実していて良かったです ラウンジが無料で利用できて便利でした
Lưu trú 2 đêm vào Tháng 1, 2024
ホテル ザ セレスティン東京芝 宿泊支配人 trả lời vào 29/01/2024
この度は数あるホテルの中からホテル ザ セレスティン東京芝をお選びいただき、誠にありがとうございます。ご朝食ならびにラウンジでお時間をお楽しみいただけましたご様子、大変嬉しく拝読いたしました。ラウンジでの無料ドリンク、スナックサービスはコロナ禍が落ち着き、再開いたしました。このようにお客様のご意見を直接お聞きすることができ、大変嬉しく存じます。次回も都心でのご予定の拠点として、ホテル ザ セレスティン東京芝へお迎えできますことをホテルスタッフ一同お待ち申し上げております。