Tất cả nhận xét được hiển thị đều là từ trải nghiệm thật của khách. Chỉ những khách đã đặt kỳ lưu trú với chúng tôi mới có thể gửi nhận xét. Chúng tôi xác thực nhận xét theo nguyên tắc của mình và đăng tất cả nhận xét, dù tích cực hay tiêu cực.Thông tin thêmMở trong cửa sổ mới
Đánh giá 10 - Xuất sắc. 248/372 nhận xét" "
10 - Xuất sắc
248
Đánh giá 8 - Tốt. 94/372 nhận xét" "
8 - Tốt
94
Đánh giá 6 - Được. 18/372 nhận xét" "
6 - Được
18
Đánh giá 4 - Kém. 7/372 nhận xét" "
4 - Kém
7
Đánh giá 2 - Tồi. 5/372 nhận xét" "
2 - Tồi
5
9,4/10
Sạch sẽ
9,2/10
Nhân viên & dịch vụ
9,0/10
Tiện nghi, dịch vụ
9,2/10
Điều kiện & cơ sở vật chất nơi lưu trú
9,0/10
Thân thiện với môi trường
Nhận xét
10/10 - Xuất sắc
Maggie
Đi cùng bạn đồng hành
24/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing stay. Will come again!
Maggie
Lưu trú 3 đêm vào Tháng 5, 2024
Rooms Department Manager trả lời vào 25/05/2024
Thank you very much for staying with Mitsui Garden Hotel Roppongi Tokyo PREMIER,and we would like to thank you for sharing your positive feedback.We hope you enjoyed and had great time here in Tokyo, Japan.We are delighted to hear that you enjoyed the stay with us.Your satisfaction is our top priority, and we are looking forward to welcoming you back soon.Mitsui Garden Hotel Roppongi Tokyo PREMIER
10/10 - Xuất sắc
Niv
10/05/2024
Niv
Lưu trú 2 đêm vào Tháng 4, 2024
Mitsui Garden Hotel Roppongi Tokyo Premier Rooms D trả lời vào 14/05/2024
Thank you very much for staying at Mitsui Garden Hotel Roppongi Premier.Thank you also very much for taking the time to post a feedback of your stay with us.It is a great pleasure to see that you were satisfied with your stay with us.We will continue our efforts to create a hotel that satisfies our guests.We look forward to welcoming you again.Mitsui Garden Hotel Roppongi Tokyo Premier Rooms Department Manager
10/10 - Xuất sắc
Sayaka, TOYOHASHI
09/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent hotel for the cost. Make sure to book a reservation ahead of time at the teamlab borderless digital art museum at the nearby Azabudai mall . A must see during your visit.
Bradley
Lưu trú 4 đêm vào Tháng 4, 2024
Mitsui Garden Hotel Roppongi Tokyo Premier trả lời vào 05/05/2024
Thank you very much for staying at Mitsui Garden Hotel Roppongi Premier.Azabudai Hills is also within walking distance, and Team Lab, which opened in February of this year, has been especially well received by our many guests. As you mentioned, it is a very popular facility, so we highly recommend that you make your reservation online in advance.We hope you will visit Mitsui Garden Hotel Roppongi Premier again when you are in the area.We look forward to serving you again.Mitsui Garden Hotel Roppongi PremierManager
10/10 - Xuất sắc
Valerie
Đi cùng gia đình
30/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We booked this hotel based on the pictures and reviews and it did not disappoint. It was near the train station and walkable distances to malls. Although the weekend nightlife in the area can be loud the windows were soundproof. The bed was comfortable and the bathroom had both a shower and separate large furo. I loved the lighting system. It had options to change the ambiance depending on your mood. The restaurant food was delicious and so was the service by both the restaurant and hotel staff. Mitsui Garden will be our official hotel in Japan. Domo Arigato Mitsui Garden Hotel
Valerie
Lưu trú 4 đêm vào Tháng 4, 2024
Rooms Department Manager trả lời vào 02/05/2024
Thank you very much for staying at the Mitsui Garden Hotel Roppongi Tokyo Premier.We are very delighted to hear that your stay with us a great experience. Especially thank you for your lovely comments about the location,restaurant and rooms.The hotel is approximately 5 minutes from the train station and within walking distance to shopping facilities.We are so glad to hear that you had a comfortable stay in your room.Breakfast menu changes seasonally, so we hope to see you again when you stay with us again.We will continue to strive for a comfortable hotel experience for our guests.We hope to see you again.Mitsui Garden Hotel Roppongi Tokyo Premier
8/10 - Tốt
chih wei
27/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
chih wei
Lưu trú 1 đêm vào Tháng 4, 2024
Rooms Department Manager trả lời vào 30/04/2024
Thank you very much for staying with Mitsui Garden Hotel Roppongi Tokyo PREMIER,and we would like to thank you for your feedback.We hope you had great time in Tokyo, Japan and were able to enjoy the stay with us.We are looking forward to welcoming you again soon.Mitsui Garden Hotel Roppongi Tokyo PREMIER
10/10 - Xuất sắc
Patrick
22/04/2024
Patrick
Lưu trú 4 đêm vào Tháng 4, 2024
Rooms Department Manager trả lời vào 14/05/2024
Thank you very much for staying at Mitsui Garden Hotel Roppongi Premier.Thank you also very much for taking the time to post a feedback of your stay with us.It is a great pleasure to see that you were satisfied with your stay with us.We are encouraged by your evaluation and will strive to provide better service.We hope you will visit us again when you come to Japan.Mitsui Garden Hotel Roppongi Tokyo Premier Rooms Department Manager
10/10 - Xuất sắc
Ronaldo
Đi cùng bạn đồng hành
02/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Mitsui has provided excellent service and has far exceeded my expectations. The rooms are delightful & comfortable with amenities that are top notch. Thank you to the staff of the Roppongi location for making my birthday stay so memorabilia!
Ronaldo
Lưu trú 3 đêm vào Tháng 3, 2024
Mitsui Garden Hotel Roppongi Tokyo Premier Rooms D trả lời vào 02/04/2024
Dear RonaldoWe are delighted to hear about your positive experience at Mitsui Garden Hotel Roppongi Tokyo PREMIER. It is our pleasure to know that our service exceeded your expectations and that you found the rooms delightful and comfortable.Your kind words will be shared with our staff, who will be thrilled to hear about your satisfaction. We hope to welcome you back soon for another memorable stay. Mitsui Garden Hotel Roppongi Tokyo Premier Rooms Department Manager
10/10 - Xuất sắc
Angelica
Đi cùng gia đình
27/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great stay close to Roppongi Hills and Tokyo Tower. There are plenty of places to eat and the Verve cafe across the street was excellent.
Angelica
Lưu trú 2 đêm vào Tháng 3, 2024
Rooms Department Manager trả lời vào 28/03/2024
Thank you very much for staying at the Mitsui Garden Hotel Roppongi Tokyo Premier. We truly appreciate you taking the time to share your feedback with us. Your kind words about the convenient location of our hotel near Roppongi Hills and Tokyo Tower bring us great joy. Verve cafe has received favorable reviews from our overseas guests, as showcased on our hotel's website. Your warm words are truly motivating for us.We look forward to welcoming you back for another stay.Sincerely,The Mitsui Garden Hotel Roppongi Premier General Manager
8/10 - Tốt
Edwin
21/03/2024
Edwin
Lưu trú 2 đêm vào Tháng 3, 2024
Rooms Department Manager trả lời vào 11/04/2024
Thank you very much for staying at Mitsui Garden Hotel Roppongi Tokyo Premier.Also thank you again for your precious time to give us your feedback and evaluation.We are very pleased to read that you had a pleasant stay with us.We will continue to strive to provide a space and service where you can spend your stay in comfort and peace of mind. We look forward to welcoming you again in the future.Mitsui Garden Hotel Roppongi Tokyo PremierRooms Department Manager
10/10 - Xuất sắc
Jameel
Đi cùng gia đình
09/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice and quiet. Excellent beds and duvet. Very updated and well kept. Very close to the subway.
Jameel
Lưu trú 3 đêm vào Tháng 3, 2024
Rooms Department Manager trả lời vào 12/03/2024
Thank you for staying with us.We also appreciate that you write your oppinion about us by using your precious time.We are very pleased that you are satisfied with the comfort of your room, especially the bed and duvet.All staff try to do our best in order to make your staying much better by provideing a comfotable room and promotable service.We hope we could welcome you again.
10/10 - Xuất sắc
David Seung Hyun
04/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Typical size for Tokyo lux room but well designed with all amenities.
Daytime walk to Museums in Roppongi great. Nightime however you will run into some unsavory types, just ignore them.
Also very close to a Donki that stocks decent liquor for gifts if you need them (floor 6).
David Seung Hyun
Department Manager trả lời vào 04/03/2024
Thank you for choosing Mitsui Garden Hotel Roppongi Tokyo PREMIER for your stay in Tokyo.We are glad to hear that you found our room well-designed and equipped with all the necessary amenities.It's wonderful to know that you enjoyed the convenient location and the proximity to the museums in Roppongi.We appreciate your feedback and hope to welcome you back in the future.Mitsui Garden Hotel Roppongi Tokyo Premier Rooms Department Manager
10/10 - Xuất sắc
CHINGYING
27/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean room, nice staffs. Will book again next time.
CHINGYING
Lưu trú 3 đêm vào Tháng 2, 2024
Mitsui Garden Hotel Roppongi Tokyo Premier Rooms D trả lời vào 28/02/2024
Thank you very much for staying at the Mitsui Garden Hotel Roppongi Tokyo Premier.We are very delighted to hear that your stay with us a great experience. Especially thank you for your lovely comments about the staff and room.Thank you for your high evaluation of our hotel.We will Share your compliments with our front desk and cleaning staff.We also hope to provide us with the opportunity to be able to welcome you back to the hotel in future.
8/10 - Tốt
ZENG FANG
Đi cùng gia đình
26/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
ZENG FANG
Lưu trú 6 đêm vào Tháng 2, 2024
Rooms Department Manager trả lời vào 26/02/2024
Thank you for staying with us.We would also like to thank you againfor your evaluation of our hotel.All staff try to do our best in order to make your staying much better by provideing a comfotable room and promotable service.We hope we could welcome you again.Mitsui Garden Hotel Roppongi Tokyo Premier
10/10 - Xuất sắc
Khách đã xác thực
Đi cùng gia đình
26/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
great, nice stay
a hidden gem at the quiet end of Roppongi, bars and eateries are few minutes away, very convenient location, 20 min ride to Haneda airport, Balcon is also great for drinks with a nice view at Tokyo Tower, the only downside was dripping water along the window pane after full day rain, our stuff left on the terrrace was all wet.
Khách đã xác thực
Lưu trú 4 đêm vào Tháng 2, 2024
Rooms Department Manager trả lời vào 26/02/2024
We are very happy to hear that you could have a pleasant stay with us.We appreciate that you write your oppinion about us by using your precious time.Also, We are honored that you appreciated our location.All staff try to do our best in order to make your staying much better by provideing a comfotable room and promotable service.We hope we could welcome you again.Mitsui Garden Hotel Roppongi Tokyo Premier
8/10 - Tốt
HWANG
24/02/2024
HWANG
Lưu trú 4 đêm vào Tháng 10, 2023
Mitsui Garden Hotel Roppongi Tokyo Premier trả lời vào 23/03/2024
Thank you very much for staying at the Mitsui Garden Hotel Roppongi Premier.We are very pleased to receive your high evaluation of our hotel.We will continue to improve our services and make every effort to ensure that our guests have a pleasant stay with us.We sincerely look forward to welcoming you again.
10/10 - Xuất sắc
young
Đi cùng bạn đồng hành
23/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean and nice hotel. Staffs were very friendly.
young
Lưu trú 1 đêm vào Tháng 2, 2024
Mitsui Garden Hotel Roppongi Premier trả lời vào 23/02/2024
Thank you very much for staying at Mitsui Garden Hotel Roppongi Premier.Thank you again for taking time out of your busy schedule to share your thoughts on your stay with us.We are honored to receive your compliments on our cleanliness and hotel staff.All of our staff will continue to strive to meet your expectations.We look forward to welcoming you again.Mitsui Garden Hotel Roppongi PremierManager
10/10 - Xuất sắc
MIN SUNG
11/02/2024
MIN SUNG
Lưu trú 2 đêm vào Tháng 2, 2024
Mitsui Garden Hotel RopponRooms Department Manager trả lời vào 13/02/2024
Dear Mr./Ms. MIN SUNGThank you for staying at Mitsui Garden Hotel Roppongi Tokyo Premier.We are pleased to hear that you are satisfied with our hotel.Thank you very much for your high evaluation.We appreciate your comments.We will continue to strive to provide you with the best service possible and look forward to seeing you again in the near future. We look forward to seeing you again in the near future.Sincerely Yours,Mitsui Garden Hotel Roppongi Tokyo PremierFront Office Manager
10/10 - Xuất sắc
Ciro
04/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Ciro
Lưu trú 1 đêm vào Tháng 2, 2024
Rooms Department Manager trả lời vào 09/02/2024
Thank you very much for taking the time to give us your evaluation of Mitsui Garden Hotel Roppongi Tokyo Premier.We would also like to thank you again for your high evaluation of our hotel.All of us at Mitsui Garden Hotel Roppongi Tokyo Premier will continue to make every effort to provide you with a comfortable and relaxing stay.We look forward to welcoming you again.Mitsui Garden Hotel Roppongi Tokyo Premier Rooms Department Manager
10/10 - Xuất sắc
Doug
Đi theo nhóm
04/02/2024
Great clean and convenient hotel with wonderful and helpful staff.
Doug
Lưu trú 1 đêm vào Tháng 2, 2024
Mitsui Garden Hotel Roppongi Tokyo Premier Rooms D trả lời vào 04/02/2024
Thank you very much for staying at the Mitsui Garden Hotel Roppongi Tokyo Premier.We are very delighted to hear that your stay with us a great experience. Especially thank you for your lovely comments about the staff and cleanliness.We are so glad to hear that you had a comfortable stay in your room.We will share your compliments with our front desk staff and cleaning staff.Again, your feedback is highly appreciated and we look forward to have an opportunity to welcome you back to Mitsui Garden Hotel roppongi Tokyo premier in the future.
10/10 - Xuất sắc
Carl
03/02/2024
Carl
Lưu trú 1 đêm vào Tháng 2, 2024
Department Manager trả lời vào 09/02/2024
Thank you very much for taking the time to give us your evaluation of Mitsui Garden Hotel Roppongi Tokyo Premier.We would also like to thank you again for your high evaluation of our hotel.All of us at Mitsui Garden Hotel Roppongi Tokyo Premier will continue to make every effort to provide you with a comfortable and relaxing stay.We look forward to welcoming you again.Mitsui Garden Hotel Roppongi Tokyo Premier Rooms Department Manager
8/10 - Tốt
Barry
02/02/2024
Barry
Lưu trú 3 đêm vào Tháng 1, 2024
Mitsui Garden Hotel Roppongi Tokyo Premier trả lời vào 23/03/2024
Thank you for staying at Mitsui Garden Hotel Roppongi Tokyo Premier.We are pleased to hear that you are satisfied with our hotel.Thank you very much for your high evaluation.We appreciate your comments.We will continue to strive to provide you with the best service possible and look forward to seeing you again in the near future. We look forward to seeing you again in the near future.
10/10 - Xuất sắc
Patrick, Lake Tomahawk
27/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice place, great location, rooms are small for twin beds.
Patrick
Lưu trú 4 đêm vào Tháng 1, 2024
Rooms Department Manager trả lời vào 28/01/2024
Thank you very much for staying at Mitsui Garden Hotel Roppongi Tokyo Premier.We would also like to take this opportunity to thank you for taking the time to share your impressions of our hotel with us.We are very honoured to receive your compliments on the location of our hotel.Our hotel is located in the heart of Roppongi, so you can walk to all the commercial facilities in the area.The Tokyo Tower is also within walking distance, so please visit it next time you come to Roppongi.On the other hand, we are sorry that the size of your room did not meet your expectations.If there is room available, we would be happy to consider an upgrade for you.We will continue to strive to provide you with a space and service that is both comfortable and reassuring. We will do our utmost to make your stay with us a pleasant and safe one. We look forward to welcoming you back to our hotel again.
8/10 - Tốt
hyunjo
21/01/2024
hyunjo
Lưu trú 1 đêm vào Tháng 1, 2024
Rooms Department Manager trả lời vào 25/01/2024
Thank you very much for taking the time to give us your evaluation of Mitsui Garden Hotel Roppongi Premier.We would also like to thank you againfor your high evaluation of our hotel.All of us at Mitsui Garden Hotel Roppongi Premier will continue to make every effort to provide you with a comfortable and relaxing stay.We look forward to welcoming you again.Mitsui Garden Hotel Roppongi Tokyo Premier
8/10 - Tốt
Romeo, Union City
Đi cùng gia đình
16/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Walkable from the train station, near the Tokyo Tower, shopping and dining.
Romeo
Lưu trú 8 đêm vào Tháng 1, 2024
Mitsui Garden Hotel Roppongi Tokyo Premier trả lời vào 18/01/2024
Thank you for staying at Mitsui Garden Hotel Roppongi Tokyo Premier.We are glad to hear that your stay in general was satisfactory, the comfort of our room and the location of the hotel, which is set in an excellent location.Again, we appreciate your precious comment.We are very looking forward to welcoming you again.Mitsui Garden Hotel Roppongi Tokyo Premier Rooms Department Manager
10/10 - Xuất sắc
blanca c
Đi cùng gia đình
15/01/2024
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
blanca c
Lưu trú 1 đêm vào Tháng 1, 2024
Mitsui Garden Hotel Roppongi Tokyo Premier Rooms D trả lời vào 18/01/2024
Thank you very much for taking the time to give us your evaluation of Mitsui Garden Hotel Roppongi Premier.We would also like to take this time to thank you again for taking the time to evaluate your stay with us.All of us at Mitsui Garden Hotel Roppongi Premier will continue to make every effort to provide you with a comfortable and relaxing stay.We look forward to welcoming you again.Mitsui Garden Hotel Roppongi Tokyo Premier Rooms Department Manager
10/10 - Xuất sắc
joseph
Đi cùng gia đình
13/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
joseph
Lưu trú 3 đêm vào Tháng 1, 2024
Rooms Department Manager trả lời vào 14/01/2024
Thank you very much for staying at Mitsui Garden Hotel Roppongi Tokyo Premier.Also thank you again for your precious time to give us your feedback and evaluation.We are very pleased to read that you had a pleasant stay with us.We will continue to strive to provide a space and service where you can spend your stay in comfort and peace of mind. We look forward to welcoming you again in the future.
4/10 - Kém
John
01/01/2024
John
Lưu trú 1 đêm vào Tháng 12, 2023
Rooms Department Manager trả lời vào 25/01/2024
Thank you very much for taking the time to give us your evaluation of Mitsui Garden Hotel Roppongi Premier.We would also like to thank you againfor your evaluation of our hotel.However, We are sorry that our service did not meet your expectations. We share this opinion with our staff.All staff try to do our best in order to make your staying much better by provideing a comfotable room and promotable service.We look forward to welcoming you again.
8/10 - Tốt
YANG HO
16/12/2023
Thích: Nhân viên & dịch vụ
YANG HO
Lưu trú 4 đêm vào Tháng 11, 2023
Rooms Department Manager trả lời vào 21/12/2023
Thank you very much for taking the time to give us your evaluation of Mitsui Garden Hotel Roppongi Premier.We would also like to thank you againfor your evaluation of our hotel.All of us at Mitsui Garden Hotel Roppongi Premier will continue to make every effort to provide you with a comfortable and relaxing stay.We look forward to welcoming you again.Mitsui Garden Hotel Roppongi Tokyo Premier
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Dimitri
Lưu trú 2 đêm vào Tháng 11, 2023
Rooms Department Manager trả lời vào 23/11/2023
Thank you very much for your positive evaluation of Mitsui Garden Hotel Roppongi Premier.Thank you again for your high evaluation of our hotel.The staff at Mitsui Garden Hotel Roppongi Premier will continue to make every effort to provide you with a comfortable and relaxing stay.We look forward to welcoming you again.Mitsui Garden Hotel Roppongi Tokyo Premier
10/10 - Xuất sắc
Gunilla
20/11/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Gunilla
Lưu trú 4 đêm vào Tháng 11, 2023
Mitsui Garden Hotel Roppongi Tokyo Premier Rooms D trả lời vào 22/11/2023
Thank you very much for taking the time to give us your evaluation of Mitsui Garden Hotel Roppongi Premier.We would also like to thank you againfor your high evaluation of our hotel.All of us at Mitsui Garden Hotel Roppongi Premier will continue to make every effort to provide you with a comfortable and relaxing stay.We look forward to welcoming you again.
10/10 - Xuất sắc
Jean
Đi cùng bạn đồng hành
14/11/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Restaurant food was good
Service at night time for dinner was below standard
Jean
Lưu trú 5 đêm vào Tháng 11, 2023
Mitsui Garden Hotel Roppongi Tokyo Premier Rooms D trả lời vào 15/11/2023
Thank you for having stayed at Mitsui Garden Hotel roppongi Tokyo premier and taking your time to provide the review for your previous stay.We are so glad to hear that you had a comfortable during stay.We will share your feedback on our fitness center with our staff to improve and enhance our services.Thank you for your comment and we look forward to welcoming you back in the future.
10/10 - Xuất sắc
Steven
14/11/2023
Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Everything was absolutely top notch! For those looking for a gym it’s a bit lacking but everything else couldn’t be any better. Enjoyed it here very much.
Steven
Lưu trú 4 đêm vào Tháng 11, 2023
Mitsui Garden Hotel Roppongi Tokyo Premier Rooms D trả lời vào 15/11/2023
Thank you very much for staying at the Mitsui Garden Hotel Roppongi Tokyo Premier.We are very delighted to hear that your stay with us a great experience. Especially thank you for your lovely comments about the breakfast.Breakfast menu changes seasonally, so we hope to see you again when you stay with us again.We will share your comments with our restaurant staff and continue to improve and enhance our service to ensure that you also enjoy your dinner.Thank you very much for your honest feedback.
10/10 - Xuất sắc
Jeffrey
13/11/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean and modern property with amazing staff that goes above and beyond to help with any needs.
Jeffrey
Lưu trú 9 đêm vào Tháng 11, 2023
ミツイガーデンホテル六本木プレミア 宿泊支配人 trả lời vào 14/11/2023
Thank you very much for staying at Mitsui Garden Hotel Roppongi Tokyo Premier.We are very honored to receive your compliments about our hotel staff.We are glad to hear that you were satisfied with your room.We will continue to strive for a comfortable hotel experience for our guests.Thank you very much for your valuable feedback.Manager, Premier Room, Mitsui Garden Hotel Roppongi
6/10 - Được
Hsiumin
Đi cùng gia đình
12/11/2023
Thích: Sạch sẽ
Hsiumin
Lưu trú 3 đêm vào Tháng 11, 2023
Mitsui Garden Hotel Roppongi Tokyo Premier Rooms D trả lời vào 12/11/2023
Thank you very much for taking the time to give us your evaluation of Mitsui Garden Hotel Roppongi Premier.We would also like to thank you againfor your evaluation of our hotel.All of us at Mitsui Garden Hotel Roppongi Premier will continue to make every effort to provide you with a comfortable and relaxing stay.We look forward to welcoming you again.Mitsui Garden Hotel Roppongi Tokyo Premier Rooms Department Manager
8/10 - Tốt
Jeffrey, Brooklyn
Khách đi công tác
08/11/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Breakfast needs to become a buffet style.
Jeffrey
Lưu trú 2 đêm vào Tháng 11, 2023
Rooms Department Manager trả lời vào 08/11/2023
Thank you for having stayed at Mitsui Garden Hotel Roppongi Tokyo Premier and taking the time to provide us a feedback for your stay. we are sorry that we could not fully live up to your expectations with our breakfast. Please let us keep your feedback as a reference for a better breakfast. Once again, we thank you for the comment you gave us and are very much looking forward to welcoming you back again in the future. Sincerely Yours,Mitsui Garden Hotel Roppongi Tokyo Premier
8/10 - Tốt
Artur
Đi cùng bạn đồng hành
04/11/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean hotel and friendly staff. Our room showed small signs of wear and tear, but was clean and comfortable. Short walk to Roppongi station. Good coffee shop across the street.
Artur
Lưu trú 2 đêm vào Tháng 10, 2023
Rooms Department Manager trả lời vào 06/11/2023
Thank you for having stayed at Mitsui Garden Hotel roppongi Tokyo premier and sharing your wonderful experience with us.We are very happy to hear that our staff service and cleanness make you feel comfortable during your staying.On the other hand, we appreciate telling us your honestly oppinion about room condition.We share this opinion with our cleaning staff.We will try to do our best to give better services and make more comfortable hotel to our guests.We are looking forward to welcoming you again.Mitsui Garden Hotel Roppongi Tokyo Premier
6/10 - Được
Julia
Đi cùng bạn đồng hành
02/11/2023
Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ
The property was great. It was clean and it was a room was small. But the staff there was not great for a 4 star hotel. No service no help. There are also extra fees and rates upon arrival for your room. I asked for them to call me a taxi they said there will be - 200 service fee. Then I use used the Uber app. I have been to 2 other hotels in Japan and they never charge for a service fee. Everything is money money money. Their body wash and shampoo is in big bottles and not sealed properly or given travel size . After reading many news about hotel body wash and unknown substance that may go in, I would advice buying ur own or bring your own for this 4 star hotel.. The hotel breakfast was average. I would recommend eating near by and not in the restaurant.
Julia
Rooms Department Manager trả lời vào 04/11/2023
Thank you very much for your staying at the Mitsui Garden Hotel Roppongi Tokyo Premier.We would also like to appreciate for taking your time to share how you felt about our hotel.We are sorry that your stay with us did not meet your expectations regarding the hotel services, facilities and breakfast.For cab arrangements, a pick-up fee will be charged in addition to the fare. We appreciate your understanding in advance.We will share your feedback with our staff and we will put all our effort to improvement our service that customers do not experience any inconvenience.Thank you very much for your honest feedback. Mitsui Garden Hotel Roppongi Tokyo Premier
10/10 - Xuất sắc
Yuka
Đi cùng gia đình
23/10/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Yuka
Lưu trú 1 đêm vào Tháng 10, 2023
Rooms Department Manager trả lời vào 24/10/2023
Thank you very much for staying at Mitsui Garden Hotel Roppongi Tokyo Premier.Also thank you again for your precious time to give us your feedback and evaluation.We are very pleased to read that you had a pleasant stay with us.We will continue to strive to provide a space and service where you can spend your stay in comfort and peace of mind. We look forward to welcoming you again in the future.
8/10 - Tốt
Shiralee
Đi cùng gia đình và trẻ nhỏ
20/10/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very close to train station. The staff where the most friendliness out of 3x other hotels we stayed in Taiwan. Very helpful and English was clear
Shiralee
Rooms Department Manager trả lời vào 21/10/2023
Thank you for staying with us.We also appreciate that you write your oppinion about us by using your precious time.We are very happy to hear that our staff service and location make you feel comfortable during your staying.All staff try to do our best in order to make your staying much better by provideing a comfotable room and promotable service.We really appreciate telling us your precious opinion.We hope we could welcome you again.Mitsui Garden Hotel Roppongi Tokyo Premier
10/10 - Xuất sắc
Benoit
19/10/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great stay, great hotel!
Well appointed little hotel. Upon arrival we were greeted by the friendly and helpful hotel staff who were able to communicate in English to the utmost standard expected in a non-English speaking country.
The premises are quaint and modern and whilst there aren’t all the bells and whistles of the major hotel chains the lobby area was spacious, adequately staffed and well laid-out. Note there is no lounge facility.
Our Hollywood twin room was almost perfect. Modern, clean and well laid out. Big bathroom, separate toilet. Huge adjoined twin beds! And the best pillow I’ve ever slept on.. that’s saying something!! An extra 0.5m in width to allow adequate room for bag storage would give the room a 5 star rating.
Location is good if you’re intending on spending time in the Roppongi area or are commuting to other areas of Tokyo via Taxi. Metro is a short 5min walk but the lines aren’t the most convenient - but hey that’s Tokyo!
Thanks for the service we enjoyed our stay!
Benoit
Lưu trú 4 đêm vào Tháng 10, 2023
Rooms Department Manager trả lời vào 21/10/2023
Thank you for having stayed at Mitsui Garden Hotel roppongi Tokyo premier and sharing your wonderful experience with us.We are pleased to hear that you were fully satisfied with your stay.We are proud to hear that our team took good care of you. We can assure you that we will share the good comments.Also,we are very pleased to hear that you are satisfied with the cleanliness and facilities of our guest rooms.All rooms have separate bathrooms, toilets, and basins.We will continue to devote ourselves to providing a safe and comfortable space for our customers.Again, thank you for your honest feedback and we truly hope that you can give us another opportunity at the Mitsui Garden Hotel roppongi Tokyo premier.
10/10 - Xuất sắc
Khách đã xác thực
Khách đi công tác
15/10/2023
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Khách đã xác thực
Lưu trú 1 đêm vào Tháng 10, 2023
Rooms Department Manager trả lời vào 17/10/2023
Thank you very much for your positive evaluation of Mitsui Garden Hotel Roppongi Premier.Thank you again for your high evaluation of our hotel.The staff at Mitsui Garden Hotel Roppongi Premier will continue to make every effort to provide you with a comfortable and relaxing stay.We look forward to welcoming you again.
10/10 - Xuất sắc
Thomas
11/10/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Best place, very comfortable bed and clean room. absolutely recommendable
Thomas
Lưu trú 5 đêm vào Tháng 9, 2023
Mitsui Garden Hotel Roppongi Premier Room Manager trả lời vào 14/10/2023
Thank you very much for staying at Mitsui Garden Hotel Roppongi Tokyo Premier.We would also like to take this opportunity to thank you for taking the time to share your impressions of our hotel with us.We are very honored to receive your compliments on our hotel's location and the cleanliness of our rooms.Our hotel is located in the heart of Roppongi, so you can walk to all the commercial facilities in the area.Your kind words are very encouraging.We will continue to strive to provide a space and service where our guests can spend their time in comfort and peace of mind.We all look forward to serving you again.
8/10 - Tốt
Yung Sun
10/10/2023
Thích: Nhân viên & dịch vụ, tiện nghi phòng
Yung Sun
Lưu trú 5 đêm vào Tháng 10, 2023
Mitsui Garden Hotel Roppongi Premier Room Manager trả lời vào 14/10/2023
Thank you very much for your positive evaluation of Mitsui Garden Hotel Roppongi Premier.Thank you again for your high evaluation of our hotel.The staff at Mitsui Garden Hotel Roppongi Premier will continue to make every effort to provide you with a comfortable and relaxing stay.We look forward to welcoming you again.
10/10 - Xuất sắc
Kai Po
Đi cùng gia đình
01/10/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
服務很親切
Kai Po
Lưu trú 11 đêm vào Tháng 9, 2023
Mitsui Garden Hotel Roppongi Tokyo Premier trả lời vào 02/10/2023
Thank you for staying at Mitsui Garden Hotel Roppongi Tokyo Premier. Thank you again for your valuable feedback. We are delighted to hear that you had been satisfied with your stay. We will continue to make efforts to improve our services. We look forward to serving you again.
8/10 - Tốt
stevan
Đi cùng bạn đồng hành
30/09/2023
Không thích: Tiện nghi, dịch vụ
Great location , decent accommodation , no room service
stevan
Lưu trú 3 đêm vào Tháng 9, 2023
Rooms Department Manager trả lời vào 30/09/2023
Thank you for staying with us.We also appreciate that you write your oppinion about us by using your precious time.We are honored that you appreciate our location.On the other hand, we appreciate telling us your honestly oppinion about our Facilities and services.We learned from your opinion.We will try to do our best to give better services and make more comfortable hotel to our guests.We are looking forward to welcoming you again.Mitsui Garden Hotel Roppongi Tokyo Premier
8/10 - Tốt
Lu
Đi cùng gia đình
29/09/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lu
Lưu trú 3 đêm vào Tháng 9, 2023
Rooms Department Manager trả lời vào 30/09/2023
We are very happy to hear that you could have a pleasant stay with us.We would also like to thank you againfor your evaluation of our hotel.All staff try to do our best in order to make your staying much better by provideing a comfotable room and promotable service.We hope we could welcome you again.Mitsui Garden Hotel Roppongi Tokyo Premier