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"Lovely modern hotel, opposite the main train station. Big spacious rooms. Would stay here again"

"Great room & location. Breakfast had a great selection to choose from. "

"wonderful location, it is right outside of Vienna main train station, very easy to get to /from Vienna airport or train onwards to other Australian cities. yet it is very quiet and safe"

"arrived at the hotel and unfortunately the experience started very poorly. The person at the front desk clearly seemed like they did not want to be there. I was ignored for several minutes, and when I was finally acknowledged, the service was rude and unprofessional. What made the stay even more frustrating was the housekeeping service. On Sunday, after being out the entire day, I returned to my room around 4:30 PM only to find housekeeping wanting to clean the room at 4:32 PM. I honestly could not understand this. The staff had the entire day to service the room, yet they attempted to do it late in the afternoon when guests are typically returning to rest. Overall, the lack of hospitality and poor timing made the experience disappointing."

"A very comfortable stay and great location."

"We did not enjoy our stay here. The carpets were stained, the shower doors didn't close and water sprayed all over the bathroom floor, the shower didn't drain, the air conditioning didn't work, and the pillows didn't offer any support. Would not stay here again."

"Clean rooms, and great customer service"

"Amazing hotel superb room and cleanliness"

"Positives: Location was good, close to Belvedere Palace, train station and great public transport links that are very quick into the centre. Room was large and spacious with a desk and table to woe from. Negatives: The check in was slow and there were long lines and waiting times. This could easily be resolved with more staffing or sharing check in links in advance, so crazy they have done nothing about it. No facility for making coffee in-room. To me this is a basic essential found in most accommodation across Europe. The fact I have paid for a studio with a kitchen, then at a minimum I expect to be able to make a cups of coffee. There was even a dishwasher and a microwave, and yet no coffee machine, or cafetière/french press. It’s a big miss for me as it’s such a basic and convenient item. Also not impressed that I had to argue the case at reception to then borrow a French press! Otherwise you should pay 25 euros for a kitchen box! "