Resort tại Trinidad and Tobago

"The pool was closed. I booked the stay for the pool and the views from the infinity pool. The staff was nice, but I was not happy overall. I booked a 2-night stay with Expedia. I canceled the first night. I never got a refund."

"It is a pity that the music played is too loud and not suitable, interfering with conversation. When I complained I was told that is how the owner likes it. First principle for hospitality business: please your customers, not yourself. Why not gentle pan music, or guitar, piano? You are in Trinidad, set the right mood!"

"It was visible but did not use the pool"

"never going , too old and far from everything"

"This was the dirtiest hotel I’ve ever been in, the staff was very nonchalant, I’m still waiting for the staff member at the restaurant to call me so she can take my order since Friday March 6th today is Sunday March 8th lol, the staff that greet you at the door were very kind, and friendly. But I would never be back. "

"Magdelena Grand never fails to satisfy to our every need whenever we vacation there. From the warm hospitality to the exquisite menus, you will always regret not staying longer. "

"Yes, was please"

"Room was in good condition. Staff were extremely friendly and courteous and worked as best as they could within a the many flaws of the hotel. Ice machine broken, bar unmanned, room service every other day, ineffective communication between room and front desk (had to use WhatsApp) no tv (had to use your personal streaming like Netflix) and when it wasn’t working, no maintenance available until 11:00 pm that night. No food available at beach front bar on the first day. Shout out to Jamal who...