Castles in Tsuen Wan District

"we had some hickups when we arrived. But however the hotel manager Here’s a polished, ready-to-post hotel review highlighting the exceptional manager and upgrades: ⭐️⭐️⭐️⭐️⭐️ Exceptional Stay – Outstanding Service from the Manager I had an amazing experience during my recent stay. From the moment I checked in, the hotel manager went above and beyond to ensure everything was perfect. Any small issue I raised was resolved immediately and with genuine care. It’s rare to meet someone so proactive, attentive, and committed to guest satisfaction. What truly elevated my stay was the complimentary upgrade I received—not just once, but multiple times. The manager personally ensured I was moved to a better room, making my stay far more comfortable and memorable. The service, hospitality, and professionalism were truly exceptional. I left feeling valued and well-taken-care-of. Highly recommended, and I will definitely return!"

"Everything is good. Definitely come back again"

"Friendly staff, nice view of harbor and spacious room "

"Good location, friendly professional staff , beautiful view "

"Staf excellent"

"The room was very comfortable. The mattress and pillows were very good. Breakfast was excellent. The shuttle into the subway was perfect. "

"Convenient location for taking public transit. Customer service is good. I love the view of VictorIa Harbour from my room."

"The room was very clean , only one thing, staff at the hotel was good but should have explain , there was a wedding happening, and the 5 th floor was off limits ect .. lack of communication to me anyways "

"The property, while somewhat older, is well maintained. However, the placement of the bed(s) made movement around the room less convenient, limiting ease of access. The front counter staff is very friendly and helpful. If I visit Hong Kong again I will stay in this hotel again. "