2/10 - Tồi
Rasheen
Đi cùng bạn đồng hành
28/08/2025
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Upon arrival, the staff were welcoming and promptly assisted me to my room on the first level. However, the property did not have ramps, which made it difficult to manage luggage as we had to drag multiple heavy bags up and down small sets of stairs after traveling internationally for nine days.
The room itself was very disappointing. The ceilings showed visible mold, the bathroom was unclean with outdated fixtures, a peeling and damaged toilet seat, and a shower that appeared not to have been sanitized in some time. The room also had a strong, unpleasant odor, and the view overlooked a developing area scattered with tools, separated only by a short fence from what seemed to be an abandoned rice field. While the pool outside appeared nice, the overall condition of the facilities made it uninviting.
Due to these issues, I had to check out immediately and book last-minute accommodations in Canggu, which was inconvenient as most of my excursions were based in Ubud. This property is in urgent need of renovations, particularly updated bathroom fixtures, furniture, and improved maintenance, to provide guests with a more comfortable and hygienic stay.
Rasheen
Lưu trú 9 đêm vào Tháng 8, 2025
