Khách sạn Ucum

"En general todo bien."

"Si"

"NA"

"Excelente hotel, super céntrico y muy buena atención."

"Estacionamiento amplio"

"Creo que el mejor hotel en Chetumal, pero le falta mantenimiento…"

"-"

"Th hotel provides what they offer, so do not expect more hahaha the only real problem it’s the WIFI most of the time isn’t working quite well."

"Habitación limpia pero con problemas de drenaje en el baño. Tuvimos que cambiar de habitación dos veces. Limitada capacidad del estacionamiento."

"Staff and manager are not helpful. Twice arrived with confirmed reservation to discover they had sold our room. I done with them!"

"We really enjoyed our stay at Casa Hormiga: it's well-located; the room was clean, spacious and beautifully decorated; the included breakfast was delicious and plentiful (and served by a great and friendly member of staff); the staff were always attentive to our requests and questions; and the option to swim in the lagoon at the hotel's partner bar, La Playita, between 8am-12pm before other tourists arrived was so incredibly appreciated and made it especially worthwhile. Also: the bakery/cafe...

"This property is truly a secret gem! Gentlemen at the gate, making us feel safe yet welcome! Woman at check was super nice, I don’t speak spanish, and she took such great care of me! The property is beautiful, you can wonder around in the garden area, sit by the pool, and just relax. We will definitely be coming back for future stays! "

"🇨🇦 backpacker I stayed 6 days Feb/march 2026 Booked garden room but upon arrival I was met by the excellent host Juanita and was upgraded to the ocean view room beautiful view 🙏 her and the staff most excellent ! Everhing in the room most excellent too Great view and little pool on top deck with lounges and mini fridge 🤗 great stay thank you 🙏"

"Dos dos "

"Es una experiencia maravillosa, las instalaciones de primer nivel, el desayuno muy rico y las atenciones de Alexander y el equipo de Rancho Encantado nos proporcionaron todas las facilidades para vivir al máximo ya sea que requieras un taxi o un tour siempre están atentos a tus necesidades. Volvería sin pensarlo."

"Precioso lugar! Solo muy caro el traslado que te mandan del aeropuerto. Super buena atención"

"No había agua y no pude bañarme, almohadas súper incómodas y las camas altísimas, para una persona mayor imposible que se puedan subir a las camas"