Search Villas in Upper and Lower Shuckburgh

"Room 319- Staff nice room was clean. However I was surprised we had a skylight, and not a window. There was an automatic window cover, which was fine. Was a bit windy this night and there was a constant noise like a tile lifting or something tapping on the roof, which kept walking us up. Otherwise all good. Didn’t use restaurant or bar, so can’t comment, but they looked very nice. Parking no issue, it is £5 if you book through external site, Expedia etc but it does state this when you book. "

"Excellent breakfast with lots of variety Large comfy bed Good parking Great location. Room cleaned and towels taken but not replaced- had to ring reception twice for fresh towels to be delivered. Tea bags and milk not replenished and needed to ask for them. "

"Yes all good"

"The room was not as we saw on the website, we didn’t have a garden view but a large wall, which made the room really dark, the carpet was stained, the breakfast was ok until my husband saw the chef put cereals spilt on the table back in the pots with the ones to be eaten , there was a big sign outside saying come and look at our refurbished rooms, we certainly didn’t get one "

"NA"

"Great hotel. I always stay here when in the area"

"great breakfast and comfortable bed"

"We've been visiting this place for decades and our most recent visit, since taken over by Sunday, fell short of expectation. Maybe teething or transitional issues but the place has lost its charm. We were surprised to be charged for swimming, £12 pppd, this had always been included previously. We went down to the bar and restaurant for dinner but left within 10 minutes as there was no atmosphere at all, you could hear a pin drop, no music or TV on, no one wanted to speak. We chose a table to sit on and it hadn't been cleaned, can't say the bar staff were run off their feet... The grounds are beautiful and the rooms are always clean, fresh, with everything you need. Now you have to request housekeeping via an App, it will not be done routinely. Obviously these companies want to find every way to increase profit but it might come at detriment to what makes this place lovely. Not sure we'll be back."

"Overall presentation of the hotel was outstanding. Food was great both in morning and evening. If you don’t order breakfast online you can get a check in price breakfast for a tenner at the moment when you arrive 👍👍"