4/10 - Kém
Eric
Khách đi công tác, Đi cùng bạn đồng hành
20/12/2025
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The primary reason for the two star rating, which I believe is generous, was excessive noise. On Friday, December 20, heavy bass from an event shook our room until approximately 11:30 PM. When we contacted the front desk simply to ask when the noise might end, staff were unsure and suggested they would close a door. It was unclear how this would meaningfully reduce the level of bass vibration, which continued to travel through the room.
I am generally not sensitive to noise, but this experience was more consistent with a lower end hostel style accommodation located above a bar or nightclub, rather than the quieter, more comfortable stay we expected from this hotel. If an event of that nature is scheduled, guests who are not attending should not be placed directly above it.
In addition to the noise issue, there was conflicting information provided by staff regarding parking. The Wednesday night staff misrepresented the parking situation and contradicted what we had been told earlier by afternoon staff.
For clarity, the room itself was good. We really enjoyed the lobby, the coffee shop, and the morning staff, who were excellent. Unfortunately, the noise and inconsistent communication significantly impacted our stay. We are staying again tonight and sincerely hope the same noise issue does not occur.
Eric
Lưu trú 4 đêm vào Tháng 12, 2025
