"Bathroom quite small and could use improvement. Overall, we really enjoyed our stay and definitely will return."

"the staff were very friendly and took care of me so well. the massage spa lady at the hotel was really friendly towards me and always smiling and lovely. wonderful service :)"

"From the friendly welcome on arrival throughout our short stay the service was incredible. By far the best hotel that I have stayed in Hanoi"

"It's the second time we were visiting Hanoi and staying at Lotus Boutique Hotel and it was once again perfect. The staff is very helpful and really lovely. This hotel has a perfect location in the center of Hanoi yet very quiet."

"Very gracious staff and service above and beyond your needs. Very nice room with luxurious bedding and comfortable bed. Outstanding delicious food offerings for breakfast. I highly recommend."

"Fantastic staff, very helpful. Lily is amazing"