8/10 - Tốt
Emily
Đi cùng gia đình và trẻ nhỏ
08/05/2026
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi, dịch vụ
**Honest review**
Our stay was okay... Family of 4. 2 adults, a preteen and a toddler. The hotel itself was beautiful and clean, the lobby smelled amazing!
I didn't feel that it was very family friendly though. We got looks like we were an inconvenience most of our stay..
We never received any type of housekeeping services in our 4 day stay. You have the option to opt in or out of the services but even opted in we didn't receive any. I had to go to the desk to request trash bags and towels and ask them to take our trash out.
We were also charged $200 extra for our stay that wasn't on our receipt bill. Only thing I can think of is it paid for parking, but again it wasn't on our receipt..
We had a room on the 10th floor which was nice for the ocean views. Our balcony rails were made out of pvc pipes which didnt feel very safe but I'm assuming it was over metal or concrete. And the wifi was so-so from time to time.
Those were really the only issues we had. The staff was helpful and quick to fill requests, the indoor pool was very nice, hot continental breakfast was great every morning, showers were always hot and all around a peaceful environment. I'd rate around a 7.5/10.
Emily
Lưu trú 4 đêm vào Tháng 5, 2026