Khách sạn Troy

"The entire hotel is under renovation. The lobby was filthy and all the furniture was stacked in the corner and under tarps. The elevator was missing the ceiling tiles and the breakfast room was under full renovation. When I booked the room the description of the property said continental breakfast, but the staff said there was no breakfast. I was also told that I would not be given a discount or refund. Additionally, there was no refrigerator, or hairdryer in the room."

"German cockroachs"

"Me encantó"

"Meh. Fine for a one-night pit stop. The staff was friendly and check-in was quick and easy. Standard breakfast bar. The room had a musty smell, felt humid, and was a bit dated. It also didn't feel as clean as I'd hoped. Overall, it's an okay value if you just need a place to sleep for the night."

"Their complimentary dinner, drinks, and breakfast are fantastic. The staff helping with the food and drinks were especially helpful and friendly!!!"

"We unfortunately stayed there for a day only. The room was cleann and the breakfast was good"

"It was more quiet than I expected. It's not a huge property, but was easy to find and close to the three locatins I had to get to."

"The room was clean. Staff was friendly."

"Clean room, friendly staff and breakfast."

"The rooms need a lot better cleaning."

"⭐☆☆☆☆ Very Concerning Experience – Possible Unauthorized Charges I booked a room at this hotel through Expedia for my nephew, and the reservation was fully paid in advance. When he checked in, the front desk informed him that there would be a $20 pet fee because he was traveling with a Chihuahua. He agreed and paid it with his credit card. That $20 charge is the only transaction he authorized. A short time later, after leaving the hotel, he discovered three additional pending charges on the...

"The room was as clean as it could be. There were no bugs. A/C worked well. The woman at the front desk was fantastic! Parking was fine. The pillows were better than more expensive places I've stayed. I do think they need to dilute the bleach (or whatever they use) they wash the bedding in. I was experiencing various skin reactions, and the smell affected my breathing when I laid on my side."

"To close to the interstate and it was very loud with traffic all night very hard to sleep "

"NA"

"Alright place to stay"

"How can you expect kids or customers to sleep on bloody sheets with urine and blood on mattresses and not refund our money when we immediately left after checking in. There was nothing nice, clean or good about this property. We checked in late close to 10pm. When we walked in the room there was a horrendous smell, with red stains all over the carpet and it felt dirty. I took pictures of everything because it was unreal. When our kids laid on the bed I noticed a big red stain on the side of the...

"Had a great stay!"

"The room was very clean and lovely. The staff was top notch. Parking was well worth the money. Absolutely no problems."

"The room only had decaf coffee and nobody could seem to find any regular coffee. Feeding me decaf is a cruel thing. The staff were on this and were helpful other than not being able to find it. The pool was down and I didn’t know about this beforehand. The staff at the front desk did offer a solution to use the pool in the neighboring hotel which was owned by the same entity. The bathroom in the room with the king size bed sounded like a freight train, the walls were badly in need of...