Search Resorts in West Knoxville

"Everything was"

"elevator was broken. bathrooms were in rough shape. no soap, provided only body wash to wash hands in bathroom. linens and towels were clean."

"Location to downtown is great. Easy walking to Convention Center or Market Square. The staff was very helpful and friendly."

"Ok place to stay for the night. Breakfast was usually over or they ran out before 10. "

"This hotel needs a renovation. Dark, dirty, musky. The lighting is bad, ventilation on bathroom non existent. Breakfast was not good either or visible - we weren’t sure where it was and no staff told us. "

"Is so emtpy"

"The hotel was very clean and nicely designed. The bed was comfortable. No complaints except the phone was dead when I tried to call desk. I informed the front desk and he said to tell housekeeping. Isn’t that your job? The phone never got fixed . I asked for more coffee such we got but no extra cream. Otherwise all was good."

"The room was class, I liked the fact that the shampoo, conditioner, body wash, & hand soap were in a container and all you had to do was push in the dispenser to dispense the soaps out."

"Issues started when we had great difficulty getting in to our room due to a loose key card fixture. Problems continued when (after a 11hour drive) i had a cold shower due to NO HOT WATER. The shower handle was broken, spinning around without creating and hot water at all despite letting water run 10 minutes. We tried to call the front desk, but the phones weren’t working either. When my husband went down, they wanted to offer another room but none available. Final straw was a cold breakfast- eggs, sausage etc cold. Needs to say, we cancelled our other nights there. "