Tìm Resort tại Tây Knoxville

"The hotel was very clean and nicely designed. The bed was comfortable. No complaints except the phone was dead when I tried to call desk. I informed the front desk and he said to tell housekeeping. Isn’t that your job? The phone never got fixed . I asked for more coffee such we got but no extra cream. Otherwise all was good."

"Everything was"

"Yes. Service was good. Breakfast so so."

"Issues started when we had great difficulty getting in to our room due to a loose key card fixture. Problems continued when (after a 11hour drive) i had a cold shower due to NO HOT WATER. The shower handle was broken, spinning around without creating and hot water at all despite letting water run 10 minutes. We tried to call the front desk, but the phones weren’t working either. When my husband went down, they wanted to offer another room but none available. Final straw was a cold breakfast-...

"I especially liked how wild let the outside of the hotel was. It made us feel very safe. The hotel did have a strange smell inside our room. It was too cold to go swimming in the outdoor pool so I don’t know how the condition was. Breakfast was good, but I wish it would’ve had some sort of protein, other than yogurt and milk. Staff was excellent and very friendly. Beds were very comfortable and everything was pretty clean. Overall, I would definitely stay there again because for the price it was...

"Breakfast did not have any sweet rolls was very limited. Room was not clean in bathrom"

"Great breakfast! Comfortable bed! Wonderful staff!"

"Staff was friendly and helpful. Room was clean and spacious."

"Our stay was good with the exception of the pillows on the beds were not at all acceptable. We requested and received extra however each one was the same, zero support or comport. For comparison I would describe them ALL as an empty bean bag that no one wants to sit on. "

"Incredibly rude check in. Young kid in glasses with the absolute polar opposite of hospitality in the hospitality industry. The last time I was here, my 2nd floor room’s window was right above a smoking area. Cigarette smoke was coming directly into my wall ac unit (you could see it). It was disgusting. I went down to ask the same kid to move rooms (this was literally an hour after I had just checked in). He said “Maybe we can just ask them not to smoke there.”. Genius lol. Let’s tell the other...

"Staff is nice and helpful. But, man, the couch in the room needs to be drug outback and burned. Old and uncomfortable "