Khách sạn West Mystic , Mystic

"I stayed in The Cove cottage which is small but ideal for a single guest. However, if the guest has mobility issues, there are a few challenges. The walk from the parking area is up hill with no railings, and there are also no handrails to get up the steps to the cottage door. The cottage has two metal bucket chairs, but no table where you can sit and eat if you wish to stay in. The toilet is fairly low to the floor with no grab bars to help you up, and the shower has no grab bars to help...

"yes breakfast was fabulous. "

"Clean room. Staff was nice "

"I love this hotel! We stay often:) Never had any issues :)"

"Sheets stained. Room outdated. Property is sad. Staff couldn’t be bothered, very rude."

"Clean, refreshed decor, near to town. Would stay again."

"Don't charge for water."

"Clean, spacious"

"This property was very clean as well as our room. No worries about bedbugs or anything like that. Staff was super friendly and super helpful.. they even scheduled a shuttle to the casino for a concert on a night that they don’t usually have a shuttle so that was very helpful for us. I would definitely recommend and stay there again. The breakfast offered a wide variety of foods."

"There was no pool. Staff was not as welcoming this stay which was disappointing. No ice machine"

"clean and near everything we needed… didn’t have a fridge in the room "

"Very welcoming staff"

"The breakfast was decent. I would have liked more options for the muffins. "

"No complaints "

"Upon our arrival, the exterior of the facility appeared fairly decent and gave us a positive first impression. However, after checking in and entering our room, the experience quickly changed. Inside the room, we encountered several concerning issues sich as cracks on the floor, a noticeable tilt in the bathroom, a crooked headboard, and furniture that appeared worn to the point of needing replacement but still in use. The hot tub area was surrounded by outdated tile, and the flooring did not...

"Excellent breakfast"

"The stay itself was nice. Some of the clients of the hotel seemed sketchy. I was approached in the hallway and solicited. So that wasn't pleasant. My boyfriend reported it to the feont desk after I left. I am not sure if anything was done about it."