Khách sạn West Mystic , Mystic

"I will stay here again. Very clean, friendly nice property."

"The location Mystic Hilton was excellent being right next door to the Mystic Aquarium and across from Mystic Village of stores and restaurants. Perfect place for families but okay for singles as well- many rooms, four floors, nice cocktail lounge and restaurant with indoor- outdoor lounges. Guest rooms are well appointed and looked brand new. ."

"They're running this place into the ground with zero F's given. It's dirty, it's disgusting, moldy, smelly, broken, all the negative things other people have said. Room 229 had the most disgusting bathroom - moldy grout, shredded shower curtain, a broken/dirty bathtub with siding hanging off, a broken/dangling glass shelf that was unusable. There were two large holes into the wall abyss around the AC unit. The balcony door was rickety and on the verge of breaking. There was no handsoap for the...

"Homeless people at light before hotel should have been the first time. Random people walking aimlessly through the hotel, perhaps from the sleep clinic located inside the hotel. Lingering odor in the bathroom. Septic issue? First night no AC. The manager and crew on for that were very polite. Next day, fire alarms went off, crew was outside before guests. No maid service so wet towels and full garbage pails. Called for towels and cups, after an hour we got towels. I’ve been to many hotels, this...

"Smooth clean experience. All positive nothing negative"

"Had all the necessary accommodations with added breakfast and pool which is a plus"

"Clean rooms. Nice breakfast"

"Gave us wrong room key upon arrival. halls were very dirty. Neighboring room had small dog that would not stop barking"