Khách sạn Western Springs

"Food and everything else was excellent "

"I purchased a Lake View Room, when I arrived they said my room was not available yet and moved me to another room. I could see the lake only if I stood behind the T.V. All three windows had no view at all. When I brought it up to staff they said that the room qualified as a Lake View and would not reimburse me or move me to another room. I told them at most this room should be a partial lake view and they wouldn’t listen. It’s a money grab, be careful with this one. Soda and water bottles in the...

"Great location"

"Great location, nice property, extremely slow breakfast at in house restaurant Toro. Didn’t appreciate paying an “urban experience fee” with associated taxes."

"Not impressed with the Aloft. It was ok but for the price I expected a better room. It was just a hotel room."

"Let me start by saying that we ate at the restaurant twice and the food and service were excellent. The problems were with the room. It was dusty and the shower was partially broken. We left at 10:30 and returned at about 7 to find that someone had hung a do not disturb sign on the handle of our door. Thought at first we must have left it by mistake but when we went inside our identical sign was hanging on the inside of the door. Room was untouched. Reported to front desk and they said they...

"Amazing location, great staff, room was luxurious, doormen were super friendly and helpful!"

"Escogimos este hotel para celebrar mi cumpleaños y fue una excelente decisión, el buffet de desayuno muy variado y buena atención del personal. El Rooftop con lindas vistas de la ciudad, buena comida y Lester quien nos recibió tuvo un hermoso detalle con un postre por mi cumpleaños, agradecida y sin dudar repetiríamos. "

"Great location, convenient, very welcoming"

"Our room ( 2 queens) had an adjoining room with doors separating it from bedroom. Very nice to have more space."

"Fresh breakfast was served and chef making omelette to our order was the highlight of the breakfast. "

"Everything Assad clean and orderly. Maid service was very early"

"The hotel was great! The location is prime, 2-min walk from Magnificent Mile and incredibly close to Starbucks Reserve and Harry Potter store. My only complaint would be the lack of soundproofing on the windows. The view from my room was non-existent (to the side alley and building) but the sounds of the city were very loud. Walls are also paper-thin, so it was a bit uncomfortable. Other than that, I enjoyed my stay, would consider staying again."

"It was the perfect place to stay! I was close to everything. From the L trains, to the bus stops, and even the water taxi. The staff were super friendly and helpful. It was my first time in Chicago and I couldn’t have asked a better experience."

"A lovely hotel in the heart of downtown Chicago! The staff was helpful, the room was clean, and the fixtures and amenities were up-to-date!"

"Location, friendliness of the staff"

"Great breakfast and staff. "