Khách sạn Western Springs

"Really good spot and location. Staff was super helpful and nice. "

"Pool was closed (off season)"

"Great location"

"Let me start by saying that we ate at the restaurant twice and the food and service were excellent. The problems were with the room. It was dusty and the shower was partially broken. We left at 10:30 and returned at about 7 to find that someone had hung a do not disturb sign on the handle of our door. Thought at first we must have left it by mistake but when we went inside our identical sign was hanging on the inside of the door. Room was untouched. Reported to front desk and they said they...

"Great location, nice property, extremely slow breakfast at in house restaurant Toro. Didn’t appreciate paying an “urban experience fee” with associated taxes."

"La cercanía hacia las atracciones en Chicago"

"Todo muy bien. Cambiaria los colchones de las camas, ya están muy vencidos "

"The hotel was great! The location is prime, 2-min walk from Magnificent Mile and incredibly close to Starbucks Reserve and Harry Potter store. My only complaint would be the lack of soundproofing on the windows. The view from my room was non-existent (to the side alley and building) but the sounds of the city were very loud. Walls are also paper-thin, so it was a bit uncomfortable. Other than that, I enjoyed my stay, would consider staying again."

"Our room ( 2 queens) had an adjoining room with doors separating it from bedroom. Very nice to have more space."

"Clean room, very nice staff, small gym but got the job done "

"The bed and pillows were absolutely awful and felt like boards. I left early after trying to take an afternoon nap and booked a room elsewhere as they were that horrible, and I could not imagine trying to sleep a full night there, The staff was largely unhelpful and didn’t offer any solutions. I expect more from a Hyatt and especially for over $400 per might."

"They need to take care more of cleaning specially the bathroom. Free breakfast would be really helpful. Hot tub & gym definitely bigger. "

"Staff"

"Great hotel! Good location near Mag Mile and the room was VERY clean. Would book here again."

"Our whole stay was pleasant, and all the hotel staff were great."

"Very good"

"Public parking close by, make sure to pay for parking there. Main entrance and lobby was nice. Only one working elevator at the time. Bathroom had light mold on ceiling in one room, walls peeling in bathroom in second room. Staff was very friendly "

"Amazing location, great staff, room was luxurious, doormen were super friendly and helpful!"