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"Friendly staff, clean rooms"

"Great breakfast huge selection "

"Nice hotel in a great area for getting about.our room was ok the bed was comfortable.the staff were all very nice,Breakfast was good and the bar area was great with plenty of other rooms to sit while having a drink.only thing I can complain about is the pidgeons noise from sitting on the windowsills early morning.but other than that we had a lovely time at the falstaffe hotel "

"Good choice if you need to go to Southend. Location is great. Friendly and professional staff. Small but nice bar. Recommended "

"We had a wonderful time, John was very polite and welcoming, he gave us great advice, we get a family room it was clean and very nice. Breakfast was great. I think John is a fantastic staff. Highly recommend this hotel. On my next trip to Canterbury i will be staying at this hotel "

"My son has a duck feather allergy. We asked at front reception if we can use some hypoallergenic hollow Fiber pillows to which their reply why house keeping is gone and we don’t know where they store them. My son ended up getting a full on body rash and couldn’t sleep all night. "

"Ideal location and room configuration for our needs. Friendly staff and a quiet, relaxed setting."

"Perfect"

"Tired looking hotel, could do with an update. Breakfast was a disappointment, no bacon or eggs and seemed to be no hurry to replenish items. Didn’t use pool or spa but looked nice enough. Extremely helpful member of staff helped us pull some tables together for a meal in the bar one night as we couldn’t get into the restaurant and needed to be sat at a regular table. Bar prices were very expensive- £32 for 2 glasses of wine! Also tried to charge us £10 for car parking even though we had travelled by train. This was quickly rectified. Rooms were dated but had toiletries in the bathroom - only 1 hand towel - and there was plenty of teabags, milk, coffee etc "