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"No wine opener in room nor at front desk nor at bar. We had to throw our expensive bottle away. No water refilling stations. Ice machines on our floor and one floor up out of order. No robes in room. No plastic laundry bags in room. Had to move rooms at 8pm one night bc smoke detector faulty (not staff’s fault) but still a huge pain as we had numerous luggage’s while moving daughter out of dorm. We got only 2 free coffees for this big inconvenience. Upon checking out, the kind staff member did give us 1/2 off our last night which was appreciated. Front desk staff always friendly but have stayed in this hotel a few times and overall feel feels out of date and kind of dreary each time. Probably won’t stay here again. "

"Breakfast area could use some work"

"We had a great stay here at the Comfort Inn & Suites in Jackson, Michigan. The staff was very friendly, our room was exceptionally clean and Breakfast each morning was delicious with many options to choose from. We highly recommend staying here."

"Breakfast was great and the staff is super friendly and helpful."

"Clean room, quiet"

"Room wasn’t as near as big as the photos. Not much selection for breakfast. It was ok for spending one night. "

"Know a very bad place to stay"

"Best shower ever. "