Khách sạn gần Khu bảo tồn Thiên nhiên Quốc gia Wye tại Ashford

"I would like to ask for a full refund really but I know I won't get one. We were left in property on our own and told to lock up when we come and go. The sheets on the beds were dirty. Bathroom dirty. Tea and coffee in the room but no milk. We left at half 4 in the morning with little or no sleep at all. Terrible place "

"Good location and staff but felt little bit let down by the quality of the mattress"

"Very clean room with plenty of tea making facilities and lots of hot water, fluffy towels and a comfortable bed. Helpful full length mirror in bedroom. Some of the communal areas look a bit tired, but staff welcoming and room was great for my needs (staying overnight in area ready for family get together). Great location for Hythe and walk along seafront short drive away."

"Hotel is not fit to house a dog. Blood and semen on the bed, bed made out of wood, exposed electrics, shower door that doesn’t close. Half the building had pigeons flying around inside which we seen as we pulled up. All was reported to reception and asked for a refund, which was refused. We left and booked another hotel! After 2 hours of phone calls to hotels.com they agreed to refund for our booking. "

"The view from my accommodation and also that of my family members in the two next door was way better than the picture - literally 'tree tops' - looking across the Kent countryside through mature trees. The terrace was perfect for sitting out. The rooms were modern and really lovely, air conditioned, well equipped and with a sliding Japanese style door for privacy when the kids were in bed. The reserve was so peaceful"

"Nice bar and restaurant area - near to Folkestone and exit to channel tunnel so all good - local garages, Tesco’s M&S garage shop McD’ all in close Proximity. Rooms are clean and basic but with just what you need. Great to have food available on site plus the free Breakfast is perfect to set you on your way. Staff are willing to help with any needs - that are possible. Only gripe would be having to pay for car parking. So ideal place to stay if need to be near Folkestone and the Channel...

"Room was freezing cold, no heating on, kettle didn't work. They did offer to change our room but other room was also unheated. As check in is 2pm.We checked in at 4.40pm 14th Feb, room was icy cold. Hot water was temperamental. Room should have bern warm & water hot, Hubby had cold shower i gave that a miss.should be heated by then"

"Excellent location. Excellent breakfast. Very helpful staff.Narrow and steep staircases so maybe not good for persons with a disability."

"You get what you pay for. Cheap accommodation suitable for 1-2 nights. Staff very helpful and let us leave bags with them after check out (as we had 4 hours until our train left). Sea view from the room was great. Room was a bit tired but again, expected when paying the low price we did."

"Staff were efficient from moment we arrived - room was clean and ready- large car park - no EV Charging station"

"Breakfast has good selection."

"Stunning property, great rooms, good bar, very nice staff. Highly recommended."

"The room was clean and the staff had made sure that the room was accommodating us with kids. The breakfast was lovely too! Unfortunately we had to check out earlier than planned due to a loss in the family on that day. We would love to come and visit again !"

"I liked the location and the staff were friendly."

"The staff were fantastic very helpful and lovely to talk too and the room was beyond what I was expecting, beautifully clean lovely and warm the toilets were always clean and the shower was a walk in we absolutely enjoyed I stay and hopefully will be back next year. Thank you to all the staff for making us feel very welcomed."

"The check-in process was incredibly easy and seamless from start to finish. Everything was well organised, and the parking instructions were clear and straightforward, making our arrival completely stress-free. We had a pleasant stay. The room was clean, comfortable, and had everything we needed for a short visit. It's a simple, no-frills place with basic amenities, but it delivered exactly what we expected. The breakfast was good, with a nice selection to start the day, and the overall...

"Exceptional overall"

"The staff was quite helpful and the location convenient."