We thank for taking the time to evaluate us. We will do our best to preserve quality in our services.

Αγαπητή Πηνελόπη,Σας ευχαριστούμε εκ των προτέρων για τον χρόνο που διαθέσατε για να μας χαρίσετε την κριτική σας για τις εγκαταστάσεις μας. Οι κριτικές των πελατών μας βοηθούν στο να γινόμαστε ολοένα και καλύτεροι. Θεωρούμε την συγκεκριμένη άτυχη περίπτωση μεμονομένη διότι τα δωμάτια μας επιθεωρούνται καθημερινά από το αρμόδιο προσωπικό. Θα ήμασταν κάτι παραπάνω από πρόθυμοι στο να προχωρήσουμε σε αλλαγή δωματίου αν μας ενημερώνατε. Σε ενδεχόμενη επόμενη επίσκεψη σας, σας προτρέπουμε να ξεκουραστείτε στα Deluxe δωμάτια μας όπου είναι εξοπλισμένα με πλήρη ανακαινισμένα μπάνια και στρώματα-κρεβάτια Cocomat.

Dear sir/madame,We are sorry for your negative experience that you gained from our hotel. Let us explain some things though; When a client of ours faces some incoveniences with the coolness of a room we are trying to fix a problem that has been occurred with a technical repair or with a room change. So, if you had faced some problems with it, you should have refer it to us. As for he location we are just 7minutes by foot from the center of the city.Thanks for taking the time to evaluate us.

We truly thank you for your kind words. We guarantee that we will do our best to continuously improve ourselves.

Αγαπητέ κύριε Χρήστο,Σας ευχαριστούμε εκ των προτέρων για τον χρόνο που αφιερώσατε για να μας χαρίσετε την κριτική σας. Τα σχόλια σας μας τιμούν δεόντως και μας ωθούν στο να βελτιωνόμαστε ολοένα και περισσότερο. Λαμβάνοντας υπόψιν τις παρατηρήσεις σας, σας ενημερώνουμε πως το ξενοδοχείο μας προχώρησε σε ένα project ανακαινίσεων το 2018, ανακαινίζοντας το 60% των δωματίων, του πρωινού και του lobby. Όσον αφορά την ποιότητα του πρωινού, έχουμε την τιμή να είμαστε βραβευμένοι με τον τίτλο Greek Breakfast, καθώς χρησιμοποιούμε αγνές πρώτες ύλες, προερχόμενες από ντόπιους παραγωγούς. Σας περιμένουμε εκ νέου έτσι ώστε να αλλάξουμε την γνώμη σας προς το καλύτερο.

Thank you very much for your critique. We have taken your comment under consideration in order to improve our services.

We kindly thank you for investing your time in our evaluation. We hope that we will be honored by your presence some time again in the future.

We thank for taking the time to evaluate us. We will do our best to preserve quality in our services.

Thank you for your critique. We will continue our journey towards continuous self improvement.

We kindly thank you for investing your time in our evaluation. We hope that we will be honored by your presence some time again in the future.

We kindly thank you for investing your time in our evaluation. We hope that we will be honored by your presence some time again in the future.

We kindly thank you for investing your time in our evaluation. We hope that we will be honored by your presence some time again in the future.

We kindly thank you for investing your time in our evaluation. We hope that we will be honored by your presence some time again in the future.

Thank you very much. We truly appreciate your kind words. We hope that we will be honored by your presence some time again in the future.

We kindly thank you for investing your time in our evaluation. We hope that we will be honored by your presence some time again in the future.

We kindly thank you for investing your time in our evaluation. We hope that we will be honored by your presence some time again in the future.

We kindly thank you for investing your time in our evaluation. We hope that we will be honored by your presence some time again in the future.

We kindly thank you for investing your time in our evaluation. We hope that we will be honored by your presence some time again in the future.

Σας ευχαριστούμε θερμά για την κριτική σας. Την έχουμε λάβει ήδη υπ’ όψιν προκειμένου να βελτιώσουμε τις υπηρεσίες μας.

We kindly thank you for investing your time in our evaluation. We hope that we will be honored by your presence some time again in the future.

We kindly thank you for investing your time in our evaluation. We hope that we will be honored by your presence some time again in the future.

We thank for taking the time to evaluate us. We will do our best to preserve quality in our services

Thank you for your critique. We will continue our journey towards continuous self improvement.

Η κριτική σας βοηθά το ξενοδοχείο στην προσπάθεια του να βελτιώσει τις παρεχόμενες υπηρεσίες του. Σας ευχαριστούμε θερμά και ελπίζουμε να σας ξανά έχουμε σύντομα κοντά μας

We thank for taking the time to evaluate us. We will do our best to preserve quality in our services.

Ευχαριστούμε για την κριτική σας. Θα συνεχίσουμε την πορεία μας με στόχο την συνεχή αυτοβελτίωση μας.

Thank you for your critique. We will continue our journey towards continuous self improvement.

Σας ευχαριστούμε πολύ και εκτιμούμε τα καλά σας λόγια. Ελπίζουμε να έχουμε την τιμή να σας φιλοξενήσουμε ξανά κάποια στιγμή στο μέλλον.

Hello from Z Team We are sad to read that you feel dissatisfied by our services even though we did everything we could to please you, including bringing you extra towels when requested, making sure to put special upper mattress by COCO MAT in your room as well as upgrading you to a superior non smoking room without any additional cost and all that despite the limited availability due to the hotel being fully booked. We do believe that our staff did its best in responding to every demand they received as long as it was humanly possible. Kindly note that our hotel makes sure to provide its clients with the best available COCO -MAT mattresses which are renowned for. Also there are several national and private institutions that have verified our classification as a 5 star hotel after thorough inspection of our premises which included the bathrooms and the mattresses. We hope that in the future you will find a hotel that will be closer to your expectations.