4/10
There was glass shattered in my room that wasn’t clean when we got there. I called the front desk and they offered to clean it up which was nice but we already did it. My son cut his foot on a piece of glass and I had babies crawling around my room and when I tried to speak to a manager they just kept passing it off and never got to talk to anyone ever about it. It’s very unacceptable. And when I called the front desk to ask to speak to the manager the girl goes “ I already offered to clean it up and I don’t know much more you want me to do “ in a rude tone. It was just the fact that I listed that I had kids in my room and there was broken glass it’s not okay. There was nothing to do to make it right.
Ashley
Lưu trú 2 đêm vào Tháng 6, 2025