Compare and book 2 Star hotels in Amettes, Hauts-de-France

"We checked in at 0030 so reception was closed which was expected. The message from the hotel gave me a code to use to gain entry. At the hotel I was faced with a check in computer asking for my name and reservation number . After 20 minutes I could not find a reservation number it would accept We used the intercom to speak to someone and got the reservation number. Using this we ‘eventually ‘ got the door to open after about 5 attempts. The code sent by the hotel was infact the reservation number . A simple change in language could have assisted here . Without my message to the hotel prior to travelling this code would not have been sent or available - so despite not knowing this code was the reservation number - how are you supposed to find that out if you don’t know you need it till 0030 when you are tired and trying to check in. It was a poor check in process which even asked for around 2€ in payment and if we wanted breakfast etc . Can you imagine at 0030 if I want this - we just wanted to get to bed not be questioned A very poor system "

"Having booked and requested dinner we arrived to be told ‘the restaurant is not open at the weekends.’ This was not clear anywhere on the information before we booked. After a long day at work and then travelling, to have to go and find a meal was not ideal. On the plus, on returning to the hotel with a takeaway, we were promptly shown to the restaurant and were able to eat our food with a bottle of wine."