Compare and book 2 Star hotels in Göllersdorf, Lower Austria

"Checking in via the check-in device (looked like an iPad built into the wall) took long because it required manual text input but the keyboard was slightly inaccessible due to the frame holding the iPad. During the check-in we also needed to pay again to get the room code. A refund was processed after writing an email to the hotel via expedia, but the whole process was time consuming and frustrating."

"Room was dirty. Cold with very bad heating. The room was smelling of mold and cigarettes. The bed sheets where dirty, the towels as well (even tho they where 2.50€ per towel). The walls were dirty also windows were dirty, everything was as the building was abandoned. The toilets where shared and stinking of urine and dirty. There was mold on toilet paper. There was no front desk/reception so there is nobody to complain to. Also we didn’t stay both nights as we planned because of the accommodation. We planned on staying 2 whole days in Vienna but we stayed only one due to the lack of accommodation. This is very bad picture for both Hotels.com app and Camelot hotels. As for the “villa” owners I don’t even think that they care at all. "

"I booked a 3-night single room starting on the same day through Hotels.com. They told me they'd get back to me one day prior to my lodging start, but they got back to me within an hour with instructions. Which were majorly wrong. First, there was no house door security, so anyone off the street could walk in - I never saw the house door closed. The back door was also open, so there was free passage from the road to the back yard. A cat had just birthed 3 kittens, and they used the house living room as a playground. Good for them, but not so good for the large couch, as it was such a great place to try out their new claws. Also not so good for those with cat allergies. I'd asked for a table or desk in the room when booking. I never got a reply, nor table nor desk. There was a dresser, but when I opened the drawer to put something in - the drawer had no bottom. The upstairs bathroom was nice, but by my 3rd night, the TP was down to just a few squares left. A towel was provided. The soap situation was unclear. The trash was already in a large heap by the front gate when I got there, and it just kept growing. It just didn't match my notion of Austrian tidiness. Most upsetting was that the internet didn't work for me, nor for the other guests I asked as they sent the wrong password. I contacted Camelotolels on WhatsApp via a local hotspot at a local eatery, but the non-native English person was not helpful. Another tenant the next day told me the correct password. "