"Insgesamt war unser Aufenthalt angenehm und das Hotel hat uns gut gefallen. Leider gab es jedoch zwei Punkte, die den Eindruck etwas getrübt haben.
Zum einen waren bei unserer Ankunft keine Handtücher auf dem Zimmer. Außerdem hatten wir Frühstück gebucht und dies dem Personal mehrfach in der App gezeigt. Uns wurde jedes Mal gesagt, dass es geklärt werde und sich jemand bei uns melden würde – das ist jedoch nie passiert.
Am nächsten Morgen wurden wir zunächst problemlos zum Frühstück...
"Insgesamt war unser Aufenthalt angenehm und das Hotel hat uns gut gefallen. Leider gab es jedoch zwei Punkte, die den Eindruck etwas getrübt haben.
Zum einen waren bei unserer Ankunft keine Handtücher auf dem Zimmer. Außerdem hatten wir Frühstück gebucht und dies dem Personal mehrfach in der App gezeigt. Uns wurde jedes Mal gesagt, dass es geklärt werde und sich jemand bei uns melden würde – das ist jedoch nie passiert.
Am nächsten Morgen wurden wir zunächst problemlos zum Frühstück...
"El agua con limón que te ponen en la entrada totalmente caliente y en el desayuno lo tque debe ser caliente lo presentan frío y lo que debe ser frío lo dan caliente el desayuno un desastre
Tortilla de patata fría el jugo de naranja y el yogurt caliente"
"El agua con limón que te ponen en la entrada totalmente caliente y en el desayuno lo tque debe ser caliente lo presentan frío y lo que debe ser frío lo dan caliente el desayuno un desastre
Tortilla de patata fría el jugo de naranja y el yogurt caliente"
"Muy agradable estancia, la habitacion muy fresquita y muy limpia. solo un detalle en la puerta de la ducha y el apagador de luz estaba un poco suelto. Gran lugar para descansar, muy atento el personal."
"Muy agradable estancia, la habitacion muy fresquita y muy limpia. solo un detalle en la puerta de la ducha y el apagador de luz estaba un poco suelto. Gran lugar para descansar, muy atento el personal."
"Centrally located in old town Bilbao. Has a locker facility right across. The view from the balcony is amazing. The room has no air conditioning, just a fan which was not enough. The bathroom was ok, with a good shower."
"Centrally located in old town Bilbao. Has a locker facility right across. The view from the balcony is amazing. The room has no air conditioning, just a fan which was not enough. The bathroom was ok, with a good shower."
"Location was good but the place was not worth what I paid for it. The property seemed rundown, my room floor was dirty and the air conditioning remote didn’t work. One of the windows was broken and couldn’t be opened properly. Noisy at times."
"Location was good but the place was not worth what I paid for it. The property seemed rundown, my room floor was dirty and the air conditioning remote didn’t work. One of the windows was broken and couldn’t be opened properly. Noisy at times."
"Ontvangst prima. Receptionist verontschuldigde zich voor de werkzaamheden op de gang waardoor deze er zeer gehavend uitzag.
Kamer op zich prima.alleen bouwkundig heel matig. Deur klemde en badkamerdeur gewoon te klein voor het kozijn en klemde ook. Afwerking minimaal. Bedden gewoon schoon en prima. Locatie ook top en geen overlast van uutgaanspubliek. Voldoende mogelijkheden voor ontbijt, etc in de omgeving"
"Ontvangst prima. Receptionist verontschuldigde zich voor de werkzaamheden op de gang waardoor deze er zeer gehavend uitzag.
Kamer op zich prima.alleen bouwkundig heel matig. Deur klemde en badkamerdeur gewoon te klein voor het kozijn en klemde ook. Afwerking minimaal. Bedden gewoon schoon en prima. Locatie ook top en geen overlast van uutgaanspubliek. Voldoende mogelijkheden voor ontbijt, etc in de omgeving"
"Great location and absolutely sufficient amenities. The room is clean and quiet grom the outside noise. No frills. The staff were very helpful, pleasant, and present to help."
"Great location and absolutely sufficient amenities. The room is clean and quiet grom the outside noise. No frills. The staff were very helpful, pleasant, and present to help."
"Excellent location! But if you booked last minute like me be aware that cars cannot drive up to the entrance. Our Uber passed the most convenient drop location and dropped us further away, so that was hard having to pull a lot of luggage pretty far. The tap water tastes great and very strong pressure. Gorgeous building that this is located inside. You’ll find so much good food nearby and a smaller supermarket next door. Also, I did use the locker storage rental after checkout and the location is...
"Excellent location! But if you booked last minute like me be aware that cars cannot drive up to the entrance. Our Uber passed the most convenient drop location and dropped us further away, so that was hard having to pull a lot of luggage pretty far. The tap water tastes great and very strong pressure. Gorgeous building that this is located inside. You’ll find so much good food nearby and a smaller supermarket next door. Also, I did use the locker storage rental after checkout and the location is...
"Ok - so the location is the only thing going for this hotel. Other than that - nothing. It’s pretty rundown, halls smell, hair in the corners of the room, bed is so small, pillows aren’t comfortable & flat but the AC is great! There’s no mini-fridge, no snacks, no microwave, no washcloths, no washcloths. There are NO amenities. I had arranged beforehand for extra pillows for my brother because of a cancer/surgery issue & he can’t lay down flat or could suffocate… the young girl at the desk said...
"Ok - so the location is the only thing going for this hotel. Other than that - nothing. It’s pretty rundown, halls smell, hair in the corners of the room, bed is so small, pillows aren’t comfortable & flat but the AC is great! There’s no mini-fridge, no snacks, no microwave, no washcloths, no washcloths. There are NO amenities. I had arranged beforehand for extra pillows for my brother because of a cancer/surgery issue & he can’t lay down flat or could suffocate… the young girl at the desk said...
"I had tripped while walking to the hotel and the manager on duty immediately brought me ice for bruises and a cut lip, bandaids and special water.
Breakfast as part of the reservation was ample with many choices taken at the restaurant next door.
Despite the unusual hot weather I walked to the Guggenheim Museum and around the Old Town."
"I had tripped while walking to the hotel and the manager on duty immediately brought me ice for bruises and a cut lip, bandaids and special water.
Breakfast as part of the reservation was ample with many choices taken at the restaurant next door.
Despite the unusual hot weather I walked to the Guggenheim Museum and around the Old Town."
"The location is perfect literally 10 mins walk from Bilbao train station and everything within Bilbao was within walking distance if you prefer exploring on foot
The bedroom dose not have air con and I did not like the shower, it felt really cramped.
Besides that the staff are very helpful and the reception area is very nice."
"The location is perfect literally 10 mins walk from Bilbao train station and everything within Bilbao was within walking distance if you prefer exploring on foot
The bedroom dose not have air con and I did not like the shower, it felt really cramped.
Besides that the staff are very helpful and the reception area is very nice."
"Absolut gutes Preis- Leistungsverhältnis.
Gute Lage, sauber, Schalldichte Fenster.
Gratis Tee und Kaffee, kühlschrank in der Gemeinschaftsküche vorhanden.
Badezimmer und Zimmer eng bemessen. Primitiver Duschvorhang.
Ausstattung der Küche äusserst sparsam. Keine Möglichkeit, eine warme
Mahlzeit zuzubereiten."
"Absolut gutes Preis- Leistungsverhältnis.
Gute Lage, sauber, Schalldichte Fenster.
Gratis Tee und Kaffee, kühlschrank in der Gemeinschaftsküche vorhanden.
Badezimmer und Zimmer eng bemessen. Primitiver Duschvorhang.
Ausstattung der Küche äusserst sparsam. Keine Möglichkeit, eine warme
Mahlzeit zuzubereiten."
"This place was great. It was very clean and beds were comfortable. There is no parking nearby which was a downside but the apartment itself had everything we needed. They do have an elevator and air conditioner."
"This place was great. It was very clean and beds were comfortable. There is no parking nearby which was a downside but the apartment itself had everything we needed. They do have an elevator and air conditioner."