Compare and book 3 Star hotels in Santa Ana, Santa Ana Department

"The hotel looks good, but it was mostly just an aesthetic place. My room was huge and the bed was very comfortable. The WiFi was really bad, the hot water in the shower was lukewarm at best, and I had a big beautiful porch with no furniture outside. The restaurant staff ignored me until another guest asked them to give me service. The views were phenomenal. "

"ROOM WAS VERY NICE AND CLEAN, POOL KIND OF SMALL"

"Time to check in was a disaster gave a map in black and white couldn’t find the villa, was lost for 1 hour Bed are extremely uncomfortable 3 days without wifi Poor customer service "

"Staff are amazing people. Great vibes. We were able to rent jet skis. The food is fresh and they have complementary breakfast. We stayed in the room that is on top of the water, if you get sea sick don’t get this room. It was beautiful experience. The view was great. You can swim in the lake or you can swim in their pool. "

"Very friendly staff, cozy clean/updated rooms, appreciated that breakfast started at 630am with many tasty options. Some of the rooms are located off the busy street so inquire in advance or bring earplugs. "

"Mixed feelings about this stay. The property and room are beautiful, but the experience felt disappointing for the price. We didn’t know the restaurant is closed on Mondays, which was difficult because the property is quite remote and we had delayed picking up our rental car, assuming we could dine there. The owner messaged beforehand asking if we’d like to eat dinner there, but when I asked to reserve a table I was told the restaurant would actually be closed that day and will only serve drinks for the night. He did offer to help arrange food or give us a ride, which I appreciated, but we ended up walking to the restaurant ourselves. When we returned around 8 pm the property was completely dark and the restaurant was closed and we ran out of drinking water at this point. For such a beautiful property, it would be nice if the outdoor area stayed accessible with lights or seating for guests in the evening. The room also lacked some basic amenities (no mini fridge, no drinking water, and all lights on one switch which made the room very bright at night). The curtains also didn’t fully cover the window, which affected privacy. Breakfast the next morning was excellent and the chef explaining the dishes was a lovely touch. But at checkout the staff inspected towels and blankets in front of us for stains, which felt unusual and uncomfortable. Overall, a lovely property but the guest experience could be improved."

"Personal muy amable"

"Room: bed %100 uncomfortable, so hard even for a necessary one night was BAD. Bathroom: bad odor on the shower, toilet not working properly. No food other than breakfast. No parking! "

"AC worked well. Not handicapped accessible. As with others, staff tried charging me more than contract price. Place needs cleaned. "