"There was a huge breakdown in communication. There is only one way to get to this resort and that is over the beach at low tide. Whilst they provided me with low tide information, they didn't tell me it was the only way to get to the hotel. Had I known this in advance (while booking!), I would not have chosen this hotel. There is no way I would drive over the beach with a rental small car that is not a 4-wheel drive SUV."
"There was a huge breakdown in communication. There is only one way to get to this resort and that is over the beach at low tide. Whilst they provided me with low tide information, they didn't tell me it was the only way to get to the hotel. Had I known this in advance (while booking!), I would not have chosen this hotel. There is no way I would drive over the beach with a rental small car that is not a 4-wheel drive SUV."
"Hotel con muy buena ubicación, no hubo sufientes toallas, el desayuno muy pobre no había variedad ni cantidad, el precio me parecio alto para el servicio recibido"
"Hotel con muy buena ubicación, no hubo sufientes toallas, el desayuno muy pobre no había variedad ni cantidad, el precio me parecio alto para el servicio recibido"
"No fue buena la experiencia, aunque que ibamos a pagar con tarjeta nunca funcionó el datafono nos cobraron el tiempo mientras funcionaba y desreservamos"
"No fue buena la experiencia, aunque que ibamos a pagar con tarjeta nunca funcionó el datafono nos cobraron el tiempo mientras funcionaba y desreservamos"
"Property and staff were very nice but very few persons were there which made things a little too quiet. Nice wide beach and clean beach as well. Nice breakfast to get each day started as well."
"Property and staff were very nice but very few persons were there which made things a little too quiet. Nice wide beach and clean beach as well. Nice breakfast to get each day started as well."
"Mejorar los tiempos de entrega de las habitaciones, me entregaron a las 16:00 apesar que yo me encontré en las instalaciones desde las 11am, no nos entregaron toallas para la habitación, y mejorar las instalaciones ya que me corté el pie en una de las piscinas xq las cerámicas no están en buen estado. las instalaciones no están en buena condiciones "
"Mejorar los tiempos de entrega de las habitaciones, me entregaron a las 16:00 apesar que yo me encontré en las instalaciones desde las 11am, no nos entregaron toallas para la habitación, y mejorar las instalaciones ya que me corté el pie en una de las piscinas xq las cerámicas no están en buen estado. las instalaciones no están en buena condiciones "
"This was the fourth time we stayed at this hotel. You cannot beat the pool and access to the ocean, but obviously the current management is not competent. The maintenance and service is not good and has really deteriorated from 3 yrs ago. I would rate this a 4 star 3 years ago, and maybe a 2-3 star now. With the exception of the excellent manager of the restaurant, Alberto, the staff has no idea what service is. For example, our reservation said our room included a microwave. It did not have...
"This was the fourth time we stayed at this hotel. You cannot beat the pool and access to the ocean, but obviously the current management is not competent. The maintenance and service is not good and has really deteriorated from 3 yrs ago. I would rate this a 4 star 3 years ago, and maybe a 2-3 star now. With the exception of the excellent manager of the restaurant, Alberto, the staff has no idea what service is. For example, our reservation said our room included a microwave. It did not have...
"Located at the Northeast end of the villiage of Mompiche, only a 2-3 minute walk to the bustling, yet small center. The hotel is gated and ample parking is available inside the gates. I was greeted by Jose, one of the property managers who was very friendly. Upon checking in, he asked me what I wanted for breakfast the next day and when I wanted it (breakfast was included in my reservation). The next morning I was greeted by Jose and his boss, Freddie, who had breakfast ready for me at the small...
"Located at the Northeast end of the villiage of Mompiche, only a 2-3 minute walk to the bustling, yet small center. The hotel is gated and ample parking is available inside the gates. I was greeted by Jose, one of the property managers who was very friendly. Upon checking in, he asked me what I wanted for breakfast the next day and when I wanted it (breakfast was included in my reservation). The next morning I was greeted by Jose and his boss, Freddie, who had breakfast ready for me at the small...
"Property is located in the center of the city of Esmeraldas in easy walk to restaurants and other facilities. We had a feel of being in the Caribbean. Our room was pleasant, comfortable and included a sitting area. Breakfast was good and the lady that prepared and served it was quite pleasant. "
"Property is located in the center of the city of Esmeraldas in easy walk to restaurants and other facilities. We had a feel of being in the Caribbean. Our room was pleasant, comfortable and included a sitting area. Breakfast was good and the lady that prepared and served it was quite pleasant. "
"el hotel para ingresar en la noche no tiene timbre y hay que llamarle a la dueña, es tenaz eso porque es una señora de la tercera edad. La presión de agua en la ducha es casi nula y la refrigeradora NO funciona porque esta super antigua. Hay aire solo en la habitación grande y en la otra te mueres del calor porque no hay ni ventilador. La dueña pone en la puerta perros a dormir y cuando llegas te llevas un susto terrible. No recomendaría ese lugar hasta que no limpien la entrada que esta...
"el hotel para ingresar en la noche no tiene timbre y hay que llamarle a la dueña, es tenaz eso porque es una señora de la tercera edad. La presión de agua en la ducha es casi nula y la refrigeradora NO funciona porque esta super antigua. Hay aire solo en la habitación grande y en la otra te mueres del calor porque no hay ni ventilador. La dueña pone en la puerta perros a dormir y cuando llegas te llevas un susto terrible. No recomendaría ese lugar hasta que no limpien la entrada que esta...
"En Playa Almendro existe mucha oferta de alojamiento tipo renta de apartamentos, así que en inicio no estuve tan convencido de alojarme en un hotel, animado por el hecho de que eran pet friendly. Sin embargo, pese a mis dudas, una vez llegue a Hotel Puerto Ballesta me lleve una muy buena impresión. El hotel pese a no ser tan nuevo es muy bonito. El area de recepción y halls son muy acogedores, el check-in fue muy rápido, ya me esperaban. Me ayudaron con el equipaje y al verme con mis mascotas me...
"En Playa Almendro existe mucha oferta de alojamiento tipo renta de apartamentos, así que en inicio no estuve tan convencido de alojarme en un hotel, animado por el hecho de que eran pet friendly. Sin embargo, pese a mis dudas, una vez llegue a Hotel Puerto Ballesta me lleve una muy buena impresión. El hotel pese a no ser tan nuevo es muy bonito. El area de recepción y halls son muy acogedores, el check-in fue muy rápido, ya me esperaban. Me ayudaron con el equipaje y al verme con mis mascotas me...
"The rooms are in terrible shape. They smell funny and overall the whole room is old. The showers did not work properly, and the layout is awful. We had a column in the shower and couldn't take a proper shower. The garage is an open space on the back of the hotel with no guard. Even though it was said that it included Breakfast it was told to us by the staff that it was not included. Finally a 100 dolar bill disappeared from my wife's purse and we know it happened in that hotel."