Compare and book 4 Star hotels in Balsfjord, Troms

"The staff were very friendly. Issue with smoke detector going off twice in rapid succession…. Not fun at 6 am. Hotel was a good spot for close to the airport - walking distance on a safe sidewalk."

"Great stay ideal location next to bus terminal, breakfast included was a bonus, hotel was having some renovations so the sky bar was closed, room was ok not much storage space and no bedside table, great shower and good views of the fjord "

"Beautiful hotel, great amenities and polite staff. A shame that sauna was not included in the cost and very disappointed to see whale meat on the menu."

"Room very clean "

"All shops nearby, the room was clean and very functional, the laundry room was clean and a very good price we highly recommend it"

"We booked here because some family members stayed 9 years ago and loved it, so we weren't as careful with checking reviews as we would normally be. The resort is very far from 4*. The apartments are tired and basic. The soft furnishings (sofa, cushions and blanket) in the living room are dirty and smelly. The bedrooms are tiny, with just beds and no other furniture, not even a bedside table. The shower cubicles are cheap plastic. The only great thing is the view over the fjord. If the weather is good then I'm sure it's a fantastic place to see the Northern Lights but if it's cloudy, as it was during our visit, then you won't see anything and you're stuck in one location. The activities are run by a separate company and the staff are lovely but completely untrained. We booked a trappers experience day, where we were meant to learn about local flora and fauna, and how to make a fire. In reality, it was just a snowshoe hike, which was gorgeous and fun but not what we thought we were getting. Our guide had only been at the resort for a few weeks and had been given minimal training, so didn't know the area very well (not his fault, he was doing his best). We also found out that some of the activities staff live in tiny near the dog yard in extremely basic conditions. There was actually a fire while we were there - likely caused by unsafe electrics (no injuries thankfully). The sauna was also not working properly. On the plus side, the hotel staff were friendly. "