"No comment but they need to clean properly because I got forehead acne after I checked out. Must be from pillows not cleaned properly and floor are dirty"
"No comment but they need to clean properly because I got forehead acne after I checked out. Must be from pillows not cleaned properly and floor are dirty"
"Good sized room and bed. Very hot and stuffy on entry. Tried the air con control panel but it was switched off. (In a heatwave in june?) Turned on unit at the mains and room cooled until early hours of the morning when I heard water splashing on the carpet from the ac unit.- Noticeable amount of water pouring from unit-So turned it off again. Also found bathroom door wouldn't shut. Personally I prefer to use the bathroom in private and not have the door swing open to full view of the...
"Good sized room and bed. Very hot and stuffy on entry. Tried the air con control panel but it was switched off. (In a heatwave in june?) Turned on unit at the mains and room cooled until early hours of the morning when I heard water splashing on the carpet from the ac unit.- Noticeable amount of water pouring from unit-So turned it off again. Also found bathroom door wouldn't shut. Personally I prefer to use the bathroom in private and not have the door swing open to full view of the...
"Pros: Booking easy, rooms spacious, staff very helpful, room super clean, discounted parking was great.
Cons: breakfast very substandard, tub drain was blocked up with a huge human hairball so wouldn’t drain, steak was badly overcooked at dinner."
"Pros: Booking easy, rooms spacious, staff very helpful, room super clean, discounted parking was great.
Cons: breakfast very substandard, tub drain was blocked up with a huge human hairball so wouldn’t drain, steak was badly overcooked at dinner."
"Check in was seamless and I was greeted with a welcoming smile. Due to my needs I require a certain room, as this was not available upon check in, they made my room change the next day and made sure all the front desk staff were aware. I really appreciated this, so I didn’t have to keep repeating myself. The staff always greeted you with a hello and a smile and the room was clean and fresh to high standards. I always make sure I stay here when working in Bedford and look forward to staying again...
"Check in was seamless and I was greeted with a welcoming smile. Due to my needs I require a certain room, as this was not available upon check in, they made my room change the next day and made sure all the front desk staff were aware. I really appreciated this, so I didn’t have to keep repeating myself. The staff always greeted you with a hello and a smile and the room was clean and fresh to high standards. I always make sure I stay here when working in Bedford and look forward to staying again...
"Four-star it is not. Have stayed here many times before but won't be staying here again uless there is a dramatic improvement. Would have hoped, having re-opened after a long closure to paying guests, that basic decor would have been refreshed and standards maintained. Instead, tired decor, worn carpets, a musty smell in corridors, and an expectation of DIY - rooms not cleaned unless requested, no hotel information in room, no water or even glasses in room... Biggest downside is the...
"Four-star it is not. Have stayed here many times before but won't be staying here again uless there is a dramatic improvement. Would have hoped, having re-opened after a long closure to paying guests, that basic decor would have been refreshed and standards maintained. Instead, tired decor, worn carpets, a musty smell in corridors, and an expectation of DIY - rooms not cleaned unless requested, no hotel information in room, no water or even glasses in room... Biggest downside is the...
"Its just not clean the rugs looks disgusting there is stains on the walls and its just uncomfortable it also smells when your walking through the halls the food is bad its just bad and not comfortable give this good staff a better place to work"
"Its just not clean the rugs looks disgusting there is stains on the walls and its just uncomfortable it also smells when your walking through the halls the food is bad its just bad and not comfortable give this good staff a better place to work"
"Clean room exactly as described, and the breakfast was great! A little disappointed that the pool was under refurbishment so we couldn’t use it (and we weren’t made aware beforehand) but it’s something to look forward to next time!
Parking was a £7.50 for overnight which was fair, but would be a bit expensive if staying for multiple nights. Location was great for access to the centre - would recommend."
"Clean room exactly as described, and the breakfast was great! A little disappointed that the pool was under refurbishment so we couldn’t use it (and we weren’t made aware beforehand) but it’s something to look forward to next time!
Parking was a £7.50 for overnight which was fair, but would be a bit expensive if staying for multiple nights. Location was great for access to the centre - would recommend."
"Bed very comfortable, one of the best we have had in a hotel, we'll appointed room, and added bonus of air con. Large shower, which was modern and clean. And the two evening meals, we had during our stay were excellent. Downside was the cost of breakfast £14+, plus extra £2 if booked on the day. Perhaps they could offer alternative of nice coffee and sour dough toast for a reduced price? Also coffee/tea/milk not replenished in room so I ended up having camomile tea... Staff very helpful too....
"Bed very comfortable, one of the best we have had in a hotel, we'll appointed room, and added bonus of air con. Large shower, which was modern and clean. And the two evening meals, we had during our stay were excellent. Downside was the cost of breakfast £14+, plus extra £2 if booked on the day. Perhaps they could offer alternative of nice coffee and sour dough toast for a reduced price? Also coffee/tea/milk not replenished in room so I ended up having camomile tea... Staff very helpful too....
"The hotel grounds were unkept & certain areas of the hotel were a little past their sell by date! However the Receptionist when checked in was very helpful & polite despite the fact that most of her technical appliances were down. The Barman at the restaurant side of the hotel was also very good."
"The hotel grounds were unkept & certain areas of the hotel were a little past their sell by date! However the Receptionist when checked in was very helpful & polite despite the fact that most of her technical appliances were down. The Barman at the restaurant side of the hotel was also very good."
"The room was clean and comfortable. The staff were helpful with adjusting the temperature in the rooms, additional bedding. The staff at the bar were excellent, very patient, kind and friendly.
Overall, staff and facilities were great despite the ongoing redecorations going on at the minute."
"The room was clean and comfortable. The staff were helpful with adjusting the temperature in the rooms, additional bedding. The staff at the bar were excellent, very patient, kind and friendly.
Overall, staff and facilities were great despite the ongoing redecorations going on at the minute."
"A bit of a disappointment for what we paid and for what looked like a special location in a beautiful building . Our room was just about as far away from reception and the hotel amenities as you could get. We were cleaned around and our table laid up for the next sitting before we had finished our breakfast . My husband was then hoovered around while he waited in reception. I know we’re old but we’re people and not invisible! We gave the feedback to the receptionist who was polite and...
"A bit of a disappointment for what we paid and for what looked like a special location in a beautiful building . Our room was just about as far away from reception and the hotel amenities as you could get. We were cleaned around and our table laid up for the next sitting before we had finished our breakfast . My husband was then hoovered around while he waited in reception. I know we’re old but we’re people and not invisible! We gave the feedback to the receptionist who was polite and...