Compare and book 4 Star hotels in Feliz, Rio Grande do Sul

"Excellent service and location "

"good location, not clean, there were ants in the bathroom"

"Wonderful termal spa The city is beautiful full of shops and great restaurants "

"Very basic rooms and unwelcoming reception staff: Swan tower Novo Hamburgo is said to be a 4 star hotel from the outside and in the lobby but it lacks the very basic room amenities such as a bathrobe, a pair of disposable slippers, an iron and a simple coffee jug- no 4am coffee lol unless you called over the phone (paid extra) and that would probably be a bother understandably. Bar looked amazing but it was a real struggle to get anyone to help. Always empty and unattended. Rooms were VERY basic...