Compare and book 4 Star hotels in Génicourt, Île-de-France

"Beautiful and big room"

"Room smells like moldy. And when power went out for over 20 minute. But hallways light were on and the elevators was working. So i took it. 36 floor got close to 10 floor speed down very fast ans hit 3 floor hard. (Brake ) and then started to go up an stop 24 floor an went back down after. Calling the elvator emergency buttom took time to talk to someone. When i ask to speak to manager they took me to security like what the heck. Then they took me to supervisors who was useless. Its not about a bloody power outtage it should be about close the elevator and see why that Letter H elevator issue. But they still kepted it running. Disgusting. What hurt the most is when supervisor said its a power outage what can we do. Like what the..... you can do by announcing that elevator are at risk or something. But not to brush it off. Also they had there security keep looking at me while am talking.Also they need to get there staff in check when i said whats the latest i can use the pool. One the staff who did booking said 11 pm i can go. I made sure bunch time. So i went down there like no last booking is at 10 pm. Like they were accusing me its my fault. Paying that much for a hotel not worth it. I took picture of the mold etc.there is more what the supervisor said but not enought space to discuss. Only few staff was amazing"

"There was nothing like what is stated on the website. Tiny room, old and broken furnitures, malfunctioned elevators, hot/no air-con….. There was slight improvement after we complained and got change to a lil bigger room but still not up to standard. Do not book this hotel, or it shouldnt be classified as a hotel…."

"The lobby was under construction, we got in early and was never allowed to check in early insure of rooms being available. The receptionist Baptiste had no idea of what he was doing, he also lacks empathy and compassion. The lobby was dusty and noisy which was due to their construction. The room 7080 air condition was broken and no one ever showed up in the 6 days to fix it. It was hot and miserable."

"The hotel was perfect. Everything about it, especially the friendly helpful staff and the location"

"Close to a lot of tourists attractions "

"Fantastic location and stay"

"An elevator was down for the entire duration of our stay. We tried to use the other elevator only to find out there was no way to cross over to our side. Seems like this is an issue because it’s mentioned in other reviews. I should have been a bit more wary. There was a dirty towel in the middle of the bathroom and a brown, suspicious stain on the living room rug. We were also missing coffee for the coffee maker. Everytime we were in the lobby, it reeked of cigarette smoke. No one was regulating people smoking outside so the smell was wafting inside. The front desk staff was nice. Easy check in and check out. They were kind enough to not charge us a late fee since we had to wait 30 min to go down on the elevator (it was always full). The location is not too bad of a walk to the Eiffel Tower. There are food stalls along the way. Pretty convenient, especially if you’re using a tour bus or boat."

"The bathroom is new and clean but there’s no door in the shower makes the water from the shower spill outside that makes the floor wet, and the toilet is separate from bathroom which doesn’t have sink to wash hands. The cabinets are big, you should remove some of it and put a sink instead. The rooms AC is not working makes the room so warm at night, good thing it’s cold outside we just open the window. "