Compare and book 4 Star hotels in Las Mercedes, San Cristóbal de La Laguna

"Notre chambre etait collé sur un ilot qui montait jusqu au toit . Alors la musique du roof-est a résonné jusqu a 1h am . Ce fut vraiment impossible de dormir . Soirée dédommagement de la part de l hotel."

"No assistance w luggage until heavily prompted upon checking in. Then none at all upon checkout. Taxi called was too small even though a large one to contain wheelchair was requested from the front desk."

"Room 421 my shower glass always drop the water outside the shower plate"

"Great Location, Excellent Staff, Secure Parking (€15.00 per day), Large Free Safe is a big bonus. Room very comfortable. "

"Beautiful hotel. Comfortable beds. Greta location. Friendly and helpful staff. Could not ask for more."

"Amazing breakfast and dinner. Spotless! You can feel the hotel had its splendid times in the past with all good quality finishings of the room and jetted bath. The resort has many things for a family holiday including tennis court, small but good gym, kids club, big pool for families and all the entertainments for kids as well. I have to say it’s my first time seeing staff cleaning a plant leaf by leaf! The furnitures are old but they are spotless! The staff love their job and they do a good job as well! We had issue with one room and got a new room without any issue. My boy was sick and they gave kettle free of charge, which is usually 5 euros otherwise. The only thing that worth mentioning but deff not the hotel’s fault is that the location in on the cooler place of Tenerife. If you want to go to sea activities like scuba diving etc, you will need to drive just move 1hr to the other side, the sunny side of Tenerife. To us, we drive around 2:30hrs a day. For a week, it builds up, but we don’t really mind. Preferring staying in a quiet place!"

"The rooms were clean but in need of an upgrade. Bathroom in need of upgrade - bath was very plastic feeling and shower rather feeble. The staff were excellent, they went above and beyond for us as we were celebrating a 21st Birthday while there. Had a sea view. Food choices were good although sometimes the food was lukewarm. I did notice some people microwave their food. Entertainment was good, something for everyone during the day and at night too - Entertainment team were very good Hotel is family friendly Overall had a lovely week away"

"This was an excellent choice for our stay on tenerife in the canary islands. Our third floor seaside room was wonderful because we could leave the door open and listen to the waves. And yet, still have privacy during the day, because people could not see in from the street. The breakfast offering is quite amazing. And the room has modern appointments that were really nice such as motion detected nightlights in the bathroom and l e d's that could be set for different light levels. It's true that the rooms are not very large and the bathroom is quite a squeeze. I was also a little stumped that amenities did not include body lotion or hair conditioner. These seem pretty basic for a four star hotel. However, overall it was a wonderful place for us to spend our time in the canary islands"

"Maid woke me up around 9 am banging on my door, although I did not have the do not disturb sign on door because I was only there for one night 9 am is very early to be banging on peoples doors, unacceptable. She could have verified with reception if I checked out"