Compare and book 4 Star hotels in Montevettolini, Monsummano Terme

"A very relaxing stay, good food and good value."

"Good 1 night stay close to the airport for an early flight. Good size room with ac that worked well. Staff were friendly at check in. Shower is tiny, not enough outlets in the room to charge your phone etc, and strong scent (cleaner, air freshener) in the room but can be aired out."

"Everything was terrific overall! The room was clean and comfortable, the area felt safe and it was close to the historic center and plenty of restaurants and shops."

"A great hotel which is ideally situated. Extremely clean and well-presented with a lovely spa area. The staff were very helpful."

"Gorgeous grounds and pool, decent sized rooms and more modern than the photos look, but the walls are paper thin, you can hear everything your room neighbors say and it was so hot in the room, apparently they don’t turn the AC on until May, so we didn’t sleep well. "

"The room was hot! Unfortunately due to regulations the A/C couldn’t be turned on until the beginning of May."

"Easy walk to the airport tram! Very clean & nice, helpful staff. Left too early for breakfast so no opinion on that perk for this hotel"

"La chica de recepcion a mi llegada tipo 7pm le faltaba bastante disposicion para atender. No ofrecia soluciones y se notaba que no queria estar ahi. El señor que me atendio a las 4am super amable. Los cuartos descuidados, el marco de la puerta casi se salia. No parecia muy mantenido."

"The check-in reception staff were excellent—efficient, welcoming, and professional, setting a strong first impression. Unfortunately, the breakfast experience fell significantly short. The staff appeared stressed, disengaged, and at times discourteous. The buffet was closed approximately 10 minutes before the stated closing time, which was both unexpected and inconvenient. On a Sunday, when breakfast was scheduled until 11:00am, an elderly guest seated at 10:46am was abruptly told, “it’s all closed.” Similar interactions with other guests reflected a lack of attentiveness and basic hospitality. The overall quality of the breakfast was below average, and the service experience reinforced the impression that guests were more of an inconvenience than a priority. Even simple requests—such as asking for paper napkins—required repeated follow-ups and long waiting times. Additionally, the absence of soap/ shower gel in the bathroom was a basic oversight that just adds to annoyance. The room itself was acceptable—clean, but nothing great. The thermostat was funny or a dummy, I am not too sure. Overall, while the reception team performed well, the poor breakfast service and lack of attention to detail significantly impacted the stay. Based on this experience, I would recommend choosing a Hilton Hotels or Marriott Hotels property instead. The service standards and overall experience here have unfortunately left a lasting negative impression of the Novotel. #NeverAgain "