Compare and book 4 Star hotels in Newmarket, England

"Price is over exaggerated. Ppl working at reception need more customer service trainings. I checked in and the guy just handed me the room key without any information about amenities: pool, breakfast, where the room is….no infos. Very disappointing"

"Great hotel, quite location, lovely rooms and service "

"A nice modern hotel which is well located"

"Great hotel and reasonably placed. Great to have facilities to make your own food with a shop downstairs. Bar area was lovely and gym is ok for a hotel - a little small. Rooms were really comfortable"

"Really nice rooms, quiet and spacious. Will definitely use the property again. Check in could be a little quicker"

"Breakfast excellent good choice. Check in was excellent and all staff members very helpful."

"Solid and good hyatt in an interesting new university town development. A small but good selection of shops, bars, and pizza in the square nearby, along with the hotels own bar/restaurant. Great shuttle bus to town and close to the park and ride, makes it a great place to stay and relax. Presented good value for money on accomdation, didn't eat there. Handy fridge in room helped too. "

"The hotel was lovely—very clean, and the restaurant was excellent. However, our experience on arrival was disappointing. We were told check-in was at 4pm, but our room wasn’t ready, and we ended up waiting in reception for nearly an hour. We didn’t get into our room until after 5pm, which delayed our plans for the evening."

"We stayed here over a bank holiday weekend for Spa break. We were disappointed with immediately after arrival on the day, were shown the leisure/spa facilities of the hotel, which we thought was the spa in the pics, we were not advised otherwise. Spoiler alert, the actual spa isn’t in the same premises, the one on the premises is pretty much like a local leisure centre with tired facilities. We only found the next day that we had to leave the premises to go to the actual spa after my husband took his laptop to the reception showed pics of the spa from here said, it doesn’t look like this here, that’s when they decided to say oh you wanted to go here, that’s over there (pointing at another building across the street) to cut a long story short we wasted our first day wondering where the hell is the spa. The only redeeming element was the bar downstairs specifically Joshua & Paul, they really made us feel very welcome and looked after us throughout the evening. Also the next we finally went to the spa across the street and it was absolutely fantastic, the spa team even gave us a little present to say sorry for the confusion."