Compare and book 4 Star hotels in Ngeruka, East Province

"Good"

"Excellent facility and outstanding staff. "

"If you are accustomed to Western comforts, DO NOT BOOK THIS PROPERTY! The property did not have air conditioning and the power kept going out and the power controlled the water as well. The management demanded a resort fee when it was just a basic apartment without additional amenities. I stayed in the room for 3 hours but had to leave because it was too hot and I couldn’t use the fan or take a shower. They refused to refund my $60 “resort fee” they asked me to pay in cash and I didn’t get a...

"I rarely leave negative reviews, but I feel it’s important to share my experience at Tommy’s Budget Rooms. Upon arrival, I was first given the wrong room, which had a broken shower and exposed electrical cables something that felt extremely unsafe. The bed was in very poor condition, with an unpleasant smell, and the towels provided were old and worn out. Loud music played until 4:30 a.m., making it impossible to sleep. When I approached the receptionist, he explained that he had no authority...

"We had a terrible experience with this place! 1. We had NO WiFi for the entire stay; we had to purchase our own wireless modem from MTN for 45000 FRW ($35). We should be refunded for this! 2. We found ants in the apartment and we reported it, but it took the staff 2 DAYS to finally do something about it! 3. We found the apartment missing kitchen utensils (no plate, no forks, no spoons); we complained several times and we were finally given these items on day 4! 4. The trash bin was not...