Compare and book 4 Star hotels in Pasadena, Houston

"Tub, sink and shower curtain had hair on and in it. Furniture was stained, old, discolored and smelly. Table in living room had crumbs all around in the cracks of it. Curtains are dingy looking and carpet had stains on it, I made sure to keep shoes on whenever my feet were on the floor. I was also charged $50 for early check in instead of the $30 that was marketed when checking in through my Hilton honors app. I’ll never stay here again."

"The property itself is beautiful. The hotel is very nice and the amenities are what attracted me initially. The person working at the front desk on my night stay was very rude not hospitable at all, unfriendly wasn't inviting. She rushed us not allowing us to enjoy the whole experience. Because we have never been to that hotel we asked what floor our room was. She seemed annoyed asked her about any of the amenities she either ignored us or again was annoyed didn't inform us of using the key card for the elevator which we figured out on our own it was just a bad experience. She was not friendly. She should not be working in the front with guests. When you have a bad experience like that, it just removes the warm and relaxing feeling you should have when you're a guest visiting the area. "

"Update room"

"First off the staff from manager to the staff were very courteous and attentive to all needs. For the money you would expect breakfast to be included or at least breakfast bar for a flat fee. Rooms we’re starting to really show wear."

"Excellent location, super clean rooms and great staff"

"Clean hotel in a nice, quiet location. Staff were great and attentive. I do wish the room would have had a fridge. Overall it was a good stay."