Compare and book 4 Star hotels in Pieve Santo Stefano, Tuscany

"Great location, big garage, newly renovated facility, room is big and spacious with antique furnishings and fresco ceiling, staffs are very friendly and helpful. However, there were bunch of small defects in our room. 4 light bubs were broken, 2 jet sprays in shower were blocked and no water came out, towel bar under sink counter was missing. They were fixed the next day. The staffs said they never had so many issues with one room. I suggest hotel management should set a schedule, requires maids to check all facility in rooms once per week, to find issues and get fixed immediately, ensure everything works fine."

"3 star hotel only"

"The room was very cold, and despite raising this with staff, I was initially told that the heating was functioning correctly. After complaining again, the heating was eventually turned on, which was appreciated; however, the unit was extremely loud and could not be used throughout the evening. The walls are also very thin, and noise from neighbouring rooms is easily heard. The room did not include any tea or coffee facilities, which I would consider a basic expectation for a four-star hotel. I also requested an iron but was informed that one was not available and that I would need to pay €5 for a shirt to be ironed instead. On a positive note, the breakfast was of good quality and the staff were very friendly. However, I would choose to stay at a different hotel on my next visit."

"Well, having travelled extensively for the past 13 years, this Hotel must be the coldest I have ever stayed in. It was December, but there was no heating on in the lobby area or the dining area so everyone had to wear coats or thick jumpers while eating their meals. The showers were not particularly hot either. The room temperature could only go up to 19 Degrees so by the time I left it finally felt warm enough. Don't think I will stay here again... Not in the winter anyhow.."

"Ceiling was leaking in the bathroom causing the floor to have puddles of water. Extremely dangerous. Service staff on the whole was good, unfortunately when they could have really helped out they chose to be short sighted and cheap. Would not return to that establishment. "