Compare and book 4 Star hotels in Susulá, Mérida

"The bathroom was virtually unfunctional. toilet didn't flush, the bathroom sinks didn't drain, the shower didn't drain, the shower controls didn't work, etc. I wouldn't recommend this hotel if it were the last place to stay in Merida."

"Internet was great!! Breakfast was exceptional .The breakfast staff was excellant ,helpful, kind and very happy to help in any way they can. "

"Excellent location Very clean Staff amazing"

"The room temp was set by the hotel and could not be changed. So, I felt that the room was too warm for the Yucatan. And the water in the shower would not get warm"

"Our family had the most wonderful 3 nights at Mar Caribe. The entire staff was so welcoming and kind - especially to our little chihuahua! I’m so grateful that this luxe resort allows responsible dog owners to bring their pup. The buffet food was the best I’ve ever had at an all Inc’ - no need to go to the à la carte restos. The beach was glorious and very little sargassum except for one afternoon when a band washed ashore. Heavenly ocean swimming playing in the waves. A perfect 4 day break from the jungle 😊 Gracias Mar Caribe. And an extra thank you to Alberto at check-in and Carlos at the valet desk."

"The hotel was very nice. We were put on the first floor when we checked in and spent the first night there. But the AC was not working, and the room had a very musty/moldy smell. So, the next day we were moved to the fourth floor and had a balcony, a huge tub and kitchen area. It was much nicer and larger. We appreciated the upgrade. My only other complaint was the face that we were only given 2 towels and 2 waters per day. (2 towels total for 2 people) We asked for more and they would not give them to us. We ate the restaurant several times and the food/prices were good. But they were slow with service if you did not do the buffet and the buffet did not open at the times specified. Sometimes it was almost an hour later. Otherwise, the location was great, the courtyard was beautiful and the staff very friendly. Nice hotel for the value!"

"Los cuartos son muy bonitos (pero extrañé las batas y las pantuflas que daban antes). Usamos el gimnasio que está muy bien equipado. El staff de front desk es muy amable y servicial. Pero debo felicitar al Ingeniero que me ayudó a tener una mejor velocidad de internet en mi laptop (y no estuvo fácil por un problema en mi laptop!!) Gracias!!"