Compare and book 4 Star hotels in Swinton, Ripon

"Everything was spot on handy for the shops the pickled sprout restaurant was excellent and so was breakfast plus handy parking"

"Me and my partner booked a two night stay for a special birthday, we decided to book what we thought to be a posh hotel and pay a little bit more unfortunately there was nothing posh about it just the prices. We arrived and the front of house staff all seemed lovely. We were given the keys to our room and on entering it was the most bleak depressing grey room I’d ever stayed in it was shabby nothing matched and it was in no state to be let out especially not at near enough £400 for 2 nights the window had a massive gap in it and was hanging out which we did complain about because it was a danger and I thought it was going to fall out it was noisy and cold with the wind blowing in the first night they had put filler in it by the second night. The tea tray had 2 teabags on it so one each you would expect a decent tea tray in the Hilton. Hardly any channels worked on the tv and to be honest the less time spent in that room the better. We had booked breakfast and evening meal the evening meal on the first night was absolutely rubbish I ordered a pasta dish it just looked like a plain bowl of pasta with 2 prawns chucked in then they added charges at end for a meal we had already paid for so felt pressured to pay it even though we didn’t even use the £35 allowance they also added onto a bottle of £4.50 water the woman at dinner was pushy and rude we didn’t return the second night. The only decent thing was the breakfast. But from our experience rooms and building need overhauling. "

"Great place too Stay "

"Excellent location ease of access to Valley Gardens , bars and restaurants and the outside area of the on site bar is excellent . Will definately return "

"Very happy with all of the staff at this hotel the service was excellent especially mae on reception"

"Staff gave a lovely warm welcome. Ollie and Will ran the bar with excellent customer service skills. Room was nice and spacious with plenty of toiletries etc and nice fluffy towels. Spa was disappointing, only has a steam room and a sauna, had expected more rooms after such a major refuribshment/investment. £20 for use of one outdoor hydro pool is a bit epxensive. "

"Lovely big room, comfortable bed, friendly welcoming staff! Only downside the room was overlooking the market square which made it noisy after pubs closed! Overall pleasant stopover! Will hopefully spend more time exploring Richmond next visit!"

"Lovely room, staff pleasant, breakfast excellent "

"Room was in good condition however it was a disabled room that was not advised on booking. There was an intermittent unpleasant smell coming from the bathroom. Seeing the disabled room I immediately requested a room change but here was not much enthusiasm as we had a 2 night stay and was told the hotel was full the following night so not much they could do and on the first night there were currently no other made up rooms. Overall the staff at the bar and in the restaurant and around the hotel were very good however breakfast on Sunday morning left a lot to be desired in terms of service as anything cooked took an age to arrive and my wife after at least half an hour gave up on hers but it did arrive as we were leaving! The grounds and facilities are excellent. On departure I was clear to my complaint on the room, I was offered a token without any any investigation and offered access to speak with the deputy manager. I declined both and hoped it would have been dealt with differently as my point was not financial and being fobbed off with £50 and having to request the manager did not feel right. My intention was to convey disappointment with the room in the hope of investigation and recognition to a problem with some assurance it would not remain an issue for others. I left feeling no one really cared! "