Compare and book 4 Star hotels in Waterville Valley, New Hampshire

"Staff was all helpful and kind for the most part. Their spa I would not recommend at all. Had a horrible first time experience at a couples massage. Was asked at the beginning of massage if there were problem areas to focus on. I told my therapist my forearms. When I brought up at the end of my massage that my forearms were in pain (because they had not been touched and I didn’t want to be rude) her response was “well I guess you need to get more massages”. The woman my girlfriend had was nice enough though. A lot of rusted areas in my hotel room tub and on the heater. Under the bed had not been vacuumed and I found a child’s toy under there, which further proved it had not been cleaned in a while. My heat stopped working about 11 pm my second night and was promptly taken care of. Outdoor pool and hot tub was nice and I saw staff testing the water on a regular basis which was nice. I’d be willing to stay again if I had to because of the staff, but it would not be my first choice. "

"The resort is very clean and has a very cozy feeling to it. The rooms and the views are beautiful. My only complaint is the staff. They are very nice however, the attention to detail in the service could be improved."

"Warm outdoor heated pool and one hot tub/fire pit area in February while snow still on the ground - was the highlight of our trip here:) wish we had more time (closes at 10) we also had the best breakfast we’ve ever had together! Thank you we will be back. "

"Best experience ever. Breath taking views. Incredible historic building."