In Abzelilovskiy Zagotskot, a hotel must provide a certain level of upscale conveniences to earn a 5-star rating. These may include gourmet restaurants, saunas and spas, on-site gyms, luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their exceptional service. You can expect things like nightly turn-down services, concierge services and in-room massages. Some may also offer additional touches like welcome gifts.