Faultless guest service is the hallmark of every 5-star hotel in Bongao. From the minute you arrive, staff are at your beck and call, whether offering luggage assistance and storage or providing a turn-down service. Also, hotels must offer upscale conveniences to be entitled to a 5-star rating. These can include luxury bathrooms, spa facilities, swimming pools, gourmet kitchens and knowledgeable concierge.