In Chira, a hotel is required to offer a specific amount of upscale conveniences to earn 5 stars. These may include on-site gyms, gourmet restaurants, saunas and spas, luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their exceptional standard of service. You can expect things like in-room massages, concierge services and nightly turn-down services. Some may even offer special touches like a welcome gift.