Exemplary guest service is at the heart of every 5-star hotel in Donnellson. From the moment you enter the lobby, staff are at your beck and call, whether recommending activities or providing in-room beauty treatments. Additionally, hotels have to feature upscale amenities to be eligible for a 5-star rating. These can include luxury bath products, spa facilities, swimming pools, gastronomic restaurants and knowledgeable concierge.